The Cover Brothers

Swimming Pools, Spas & Hot Tubs
Oakville ON L6M 0K5
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64%

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Reviews for The Cover Brothers

Average customer rating:
6.9 10 (16 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Solar Blanket

Purchased a solar blanket for our pool. Very good quality and very competitive price compared to all other pool equipment suppliers. Great and friendly service.

Approximate cost of services:
$150.00
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FrenchG1rl!
FrenchG1rl!
1 review Shanty Bay, ON
0/10

Hot Tub Cover

I bought a cover last year and almost immediately the inner liner began to sag. When I reached out to George he dismissed my concerns and found reason after reason to excuse the shoddy workmanship. He refused to come out to inspect the cover. He initially said that there was a chemical burn (??!?) that caused the sagging, and then blamed the amount of time that the jets were on. The tub has auto cycles for filtration and the water doesn't touch the cover (or at least it didn't before the cover began sagging so badly) and the liner shouldn't take on water anyway. George refused to take responsibility or remedy the problem, his solution was to sell me another cover at a slight discount. 100% not recommended!

Approximate cost of services:
$800.00
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Private User
Private User
Private User reviews Petawawa, ON
0/10

Dream maker hot tub cover

I would not recommend dealing with Cover Brothers. It took many months to receive our cover and it does not fit at all. The corners dont even round properly, though we were told they make Dream Maker tub cover on a daily basis. We were essentially told that it is our fault and that our path forward is to buy another cover from them. Follow up has been very frustrating, dealing with George who does not give helpful responses to questions and will not take responsibility for the error. Very poor customer service.

Approximate cost of services:
$800.00
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Sean in Burlington
Sean in Burlington
2 reviews Georgetown, ON
9/10

Hot tub cover

My cover looks fantastic I really love the ambassador charcoal Colour. I opted for the rush production and got my cover in 4 weeks. Its nice to see some Canadian made products sold in my neighbourhood.

Approximate cost of services:
$800.00
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J in Brockville
J in Brockville
0 reviews Brockville, ON
10/10

Great Fit Right Price

Couldn't be happier with the cover we received. They were helpful with getting me the right sized cover as my tub is an older model. Old one was waterlogged and this new one is so much lighter. Highly recommend them. Thanks again brothers.

Approximate cost of services:
$540.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Guelph, ON
10/10

Hot Tub cover

Amazing. I needed a cover and the cover brothers were SO helpful with the process. Cover was perfect.

HIGHLY RECOMMEND!

They were really patient as I didn’t know what size I needed to order. They helped me figure it out and were so kind! I recommend them to anyone who needs a hot tub cover.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Pavla in Ottawa
Pavla in Ottawa
1 review Mississauga, ON
10/10

Hot Tub Cover

The service I received from The Cover Brothers was great. It was so much easier than I thought it would be to place the order due to the helpfulness of the staff. The cover fits perfectly. I would highly recommend The Covers Brothers to anyone looking for a hot tub cover.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Burlington, ON
10/10

Cover lifter

Ordered a boomerang cover lifter from the cover brothers. Got my lifter in 2 weeks. Faster than I was quoted. I couldn’t be happier with their service. This is my seccond purchase. Last year I ordered a cover and it had been great.

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

Spa cover

I ordered a spa cover from the cover brothers and I couldn't be happier. It arrived faster than any other company could match. The quality is great. I opted for a few styling options and it looks sharp. I will be a return customer for my pool solar bracket in the spring.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Holly
Holly
0 reviews Hamilton, ON
9/10

Fits Perfectly Just Takes Time To Measure To Order

Just received my order and it fits perfectly. Delivery was much quicker than expected also. Only feedback would be it took longer than expected to measure everything before submitting my order. It was a completely custom cover and needed to contact them to ensure measurements were accurate. They were very helpful and walked me through the process.

Overall very satisfied just required measurements ahead of ordering.

Approximate cost of services:
$650.00
1 of 1 people found this review helpful.
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