Our 5 yr. old Bosch dishwasher quit. There was no power. After searching online and checking reviews I contacted King Appliance Repair. Alex respond to my call, told me how much a service call would be, and stated that he would be by between 3:30 and 5:00PM this afternoon. He arrived at approx. 4:00PM, promptly diagnosed the problem which turned out to be an electrical issue rather than the machine. He suggested a remedy, gave me the choice of having him do the work or contacting an electrician. After he detailed the fix he proposed I agreed to him doing the job and we agreed that I would contact an electrician to confirm the the job he had done. I contacted an electrician, explained the issue and the fix. He stated that the fix he would propose was exactly that done by Alex at some considerable savings from the electrician's rate. I am a very happy customer and would not hesitate to recommend King Appliance Repair Service and Alex to anyone in need of appliance repairs. PS: Alex is a very polite and pleasant individual. He wore his mask while he was in our home and did an excellent job of tidying up afterwards.