Grass Guys

I wanted to give what appeared to be an up and coming company some support. Communication is terrible, estimates were not clear. I had to explain the job requirements multiple times, and that the job couldn't start until the sprinkler system had been opened mid May. They agreed to a time to start and then didn't start the work until 4 weeks after that. We received their flyer in our mail box but there was NO company name on the flyer... none anywhere. I paid half up front and we agreed on the rest when the job was completed. It appears that they had no intention of completing jobs. They should not be advertising for work if they cannot keep to their commitments. Just a suggestion. It really is a waste of money to print ads and pay Canada Post to deliver them. I should have been more wary of your company when the name of the company was not listed anywhere on the circular that was delivered to my postal box. I have been trying to help companies that appear to be starting out and that was the impression I got when I first inquired about an estimate for this job. I intentionally overlooked some flags that would normally stop me from proceeding because I wanted to give a small business some support. They have abused that intention and have abused every opportunity that I presented for redemption. I wanted to believe in them and their company and I put my faith in what they presented as good intentions and a belief that they may have been someone who was trying to get a footing in something that was new for them. I no longer believe this. I can no longer overlook what I took to be growing pains. This is a business that is in need of serious organizational help. Online reviews from employees talk about lack of payment. I'm glad I got away with not having paid the full amount and I finally got part of the job done for the part of the invoice that I paid. I now have to go out and look for someone else to complete the job, 2 months after the job was supposed to be completed.