FixRepair Appliance

The fridge has been fluctuating between 3 and 13 degrees. I called FixRepair to come and diagnose the issue. Alex came over and diagnosed the issue as a problem with the thermostat, and quoted $169 for the the part and $180 for labour. It seemed really expensive for both the part, and as well the labour but gave him the benefit of the doubt and was content with the prospects of a working fridge.

Alex left and came back an hour later to replace the part. During the installation or replacement of the new part which took a total of 5 minutes: he did not show me the new part, the part that was being replaced, and also rudely refused to show me the invoice of the part when asked citing he doesn't need to share with me.

Once payment was made and invoice was provided, he rushed out while the fridge was at 16 degrees without any cool air coming in from the fridge but reassured me not to worry and the fridge would work and to give it some time. 1 hour passed and I had to unplug and replug the fridge the get the cooling to turn on.

After monitoring the fridge for a couple of days, the exact same issue still exists. Attempts to have Alex come back to fix the issue have either been ignored, or resulted in no show at the time scheduled.

I almost never write reviews but this is an experience I hope can be avoided by others.