GetMovers

My experience with this moving company was nothing short of a catastrophic disaster. They sent two utterly inexperienced movers who not only had a significant language barrier but also displayed an alarming lack of professionalism. Despite providing them with detailed information about our belongings and our strict timeframe on multiple occasions, they estimated the job would take over 6.5 hours, which was a gross misjudgment. To make matters worse, they complained incessantly about a one-floor descent in a perfectly functional elevator.

The nightmare reached its peak when we realized we couldn't complete the move within our agreed window, a situation exacerbated by the fact that my son and I have disabilities. Despite my attempts to communicate this to the movers, they appeared utterly disinterested or unable to comprehend. I even had to repeatedly point out which items were not to be moved, and one mover asked me three times if he should move them. When we contacted the company for assistance, their proposed solutions were equally disastrous. They suggested holding our belongings overnight, leaving us with nothing but mattresses to sleep on the floor, or sending another truck and mover, which was irrelevant by then.

The billing process was equally bizarre and frustrating. They insisted on charging us for 4.5 hours of work, even though the movers had stopped at noon, which was a mere 3 hours into the job. This led to an absurd conversation with their representative, where I had to painstakingly count the hours to prove it was only 3. To top it off, they demanded cash or an e-transfer, which was impossible for us to provide, forcing us to divulge our sensitive information over the phone. The movers even had the audacity to ask if we wanted to add a tip after this nightmare. This entire experience has left us in shambles, with our son missing school and my work schedule in tatters. Our belongings were handled with zero care, and we now face the daunting task of moving everything ourselves due to the significant portion of our moving budget they took. I cannot emphasize enough how critical it is to steer clear of this abysmal company. Avoid at all costs.

I had a very bad experience with get movers. I gave them my date of the move 4 months in advance and advised of the type and amount of items. 2 days before my move they tried to change the time, then told me they didnt have a big enough truck. I spoke with someone who guaranteed it would fit and said that he was sending the strongest movers.
On the day of my move the guys were great in the beginning, but when we got to my new house they got sloppy. I have damage to multiple items, as well as damage to my walls, stairs, trim and storm door. All from them bumping and hitting things.
My furniture was put back together incorrectly, two beds were unusable. They also threw (literally) items into my garage at the end, something I did not see until the next day.
I reached out to the company by phone asking for help to have someone put the furniture together properly and was asked to send an email with pictures. One month later I did not get a response.
I would not recommend them.

Stay away!! Worst experience ever!! I never leave reviews however I don't want anyone to go through the horrific experience me and my family went through with this moving company. Paid $2000 and only moved half my house leaving us stranded! Stay away!
Three times we spoke on the phone assured us one truck was enough, wasn't close. Wouldn't bring another truck unless another $2000 was paid, then they couldn't find one.
Massive diesel stains were left on both properties , our old home ,and our new home. Guys were just not qualified, wearing sandals, couldn't fit a simple couch out the front door, we had to tell them how to maneuver it.
Needed payment made an hour prior to getting to the new home or they would've what? Held our stuff hostage.
Without my husband's friends and their 6 pickup trucks we would have never got into our new home. Stay away!!

I was truly amazed by the excellence of the service and quality provided by GetMovers. They listened to all the things I asked for, they did everything quickly, carefully, and nicely. It was totally worth the money! Price are really upfront, I would really suggest this company to anyone who wants a great moving experience for a good price!

I had the pleasure of hiring Get Movers for our move, and it turned out to be an excellent experience. The movers arrived right on schedule and were fully prepared for the job. Not only were they professional, but they were also really friendly, which made the whole process even more enjoyable. They took exceptional care of our furniture. It was clear that they handled everything with great expertise and attention to detail.
I was so impressed with their service that I even made a promise to call them again once when we're ready for our next move. That, in itself, speaks volumes about the quality of their work!
A big thank you to the entire team for making our move a smooth and stress-free one!

We just completed a local move, and our real estate agent suggested GetMovers. The whole process was truly remarkable, starting from receiving the moving quotes to arranging the move dates, and then the actual move itself. What's even better is that the final moving costs turned out to be lower than the initial estimate. Our move coordinator was absolutely wonderful and patiently addressed all our numerous questions. The movers did an excellent job handling our belongings and placed everything exactly where we wanted them. We wholeheartedly recommend GetMovers' moving services for a smooth and stress-free moving experience.

I don't usually write a bad review for a company but hiring Get Movers was a terrible experience for us and I feel the need to warn others. When the moving truck arrived with a name on it that we didn't recognize, it became clear that they subcontract - so there is unpredictability there and you don't know the quality of the movers you're going to get.

The movers took items to our storage area off site and at that site they pressured us into paying before they finished the job. When we got home from the storage unit we found gouges in our wall, scratches all over our basement floor and extensive damage to our basement door and trim around it.

On the same day, we sent an email with photos of the damage, which they completely ignored. After numerous attempts at getting through to them they sent us a claim form which we filled out, and after two weeks they still didn't get back to us to resolve the issue. So again we had to contact them and when they finally responded they said they rejected our claim because we already paid them. They made us pay them when we were off site and couldn't check to see if there was damage at the house. When we told them that, they again ignored us and haven't bothered to reply.

It's incredibly frustrating to deal with a company that claims to have great customer service and exceptionally professional staff when in reality they have given us horrible service and damaged our home. The person at Get Movers who we dealt with didn't care at all about us and treated us with contempt.

Our experience with GetMovers was absolutely satisfying! From the moment they arrived, we knew we were in good hands. The movers showed up on time with big smiles and a friendly attitude, making us feel comfortable right away.
They worked like a well-coordinated team, efficiently packing and moving our belongings with utmost care. It was truly satisfying to see how smoothly they handled everything, ensuring that our furniture and boxes were safe throughout the entire process.
One thing that stood out was their transparency and honesty. Before and after the job, they were open about the cost and made sure we were aware of all the details. It's so refreshing to work with a company that values clear communication.
We can't recommend GetMovers enough for any residential moves. They made our moving day a truly satisfying experience. Thank you, GetMovers, for exceeding our expectations and making our move such a pleasure!

I love this moving service!!! Reliable, professional, efficient, thorough and best of all, trust worthy. I have moved with this company four times and each time, I am so grateful for the excellent service. Not only did they call to confirm the move and check list and help answer any other questions I had, they also called me after my move. I'm so impressed by the service and care of these guys. I can't recommend them more highly and will be using them again in the future. Getting that kind of personal attention and reassurance during such stressful times as a move is just so rare these days. Can't recommend them enough!!!!

Highly recommended. The staff are very nice very professional., They care about customers furniture. I moved from Toronto to Ajax and the price was very reasonable.
My experience with GetMovers was super good
Highly recommended