Eco Spray Insulation

Elton spoke with my wife, and sent us a written estimate. After receiving 4 quotes, my wife and I decided on EcoSpray to insulate our basement, that we were renovating. We were then in contact with the office twice to coordinate an execution day, after my plumber and electrician had done their work, and obviously before drywall was scheduled. As the date approached, I received a phone call from the office, asking if we would be interested in doing the work a week early, which I declined since my electrician had not yet finished. The execution day arrived, and the crew showed up at 11:30, and began to set up. At which point a crew member asked when we were leaving our home, because we could not be there during the spray foam install. I told him that I was not aware of this, and my wife was working from home, and also my dog was home. The crew was stood down while I contacted the office. I was After receiving 4 quotes, my wife and I decided on EcoSpray to insulate our basement, that we were renovating. told that if we did not do the work that day, I would be charged of $800 for cancelling at the last minute. After arranging a last minute dog boarding ($60), and a hotel room for that night ($160 before tax), we decided to go ahead with the work. The crew also said that the furnace should be turned off overnight, to avoid spreading the toxic gas and dust through out the house, and ductwork. We arrived the next day to find the spray foam had completely distorted 70 to 80 percent of the steel studs, some of which had to be cut out and replaced. The execution crew did however do a great job, spraying diligently into hard to reach areas. My frustration is with the office, having never communicated any of the above hazards. I will accept some blame for my ignorance, and placing my trust in a contractor to inform me of the hazards. In the 4-5 times I communicated with the office, nothing was ever mentioned, verbally or in writing, about having to leave my home for 24 hours, or the possibility of the steel studs being distorted. If it wasnt for the execution crew, I could have put myself, my wife and our dog in a dangerous environment. I would not recommend EcoSpray for these reasons