Poor service, poor communication and no lawn care
This review has 1 image.
to view the gallery.
- Approximate cost of services:
- $300.00
- Company Response
Dear Suzy, sorry for your difficulty with our company.
We did not tell HomeStars that you were not a client of ours, that would be a blatant lie. However, we did have a fb post from someone that we didn't know, making claims similar to your original one about taking money and not doing the work.
You left your hose on the lawn, we nicked it, and were courteous enough to reimburse you for this, which is not our fault. Mowing every 2 weeks means longer grass so we were not able to see it.It's been a stressful time for everyone with the ongoing pandemic, I had some clients that were very concerned for my well-being, but you didn't really share the same amount of care for whether something terrible had happened or not.
Your backyard would have been mulched, but you blocked it off with your pool. We wanted to fix up your front lawn, but you didn't want to water it on a regular basis as water can be costly. Yet you choose to have an above ground pool which requires water regularly to maintain its levels. It's clear that you were looking for the bare minimum and to get the most out of it.
I would strongly recommend getting an electric mower and just doing the work yourself. It's a very small lawn, and wouldn't take more than 10 minutes.
I totally understand writing a review, but what you've posted is just a bit over the top and borderline defamation..
I find it to be quite rude how you've chosen to go about all this.
It saddens me to think that people must have treated you in this way, and in return you have now done the same.
Please try to treat and speak about others the way you would hope one would treat and speak about yourself.We hope you and your family are safe and warm this winter, and that you either take our advise on the cost saving option of mowing yourself or find someone who can provide you with the level of services you want for the the prices you're willing to pay..
