An outstanding renovation experience
When we look for companies to do any type of work on our home, we do a ton of research. We check all the usual online resources, read countless reviews, talk to friends, neighbours and seek recommnedations from other contractors. Yet even after all the due diligence, once the work begins we often feel a lingering apprehension about how the job is being managed, and just hope that things will turn out as promised. None of that was the case with Michael and Level Up. Right from the point where we were soliciting quotes, they were the only company that offered to come out to see the site in person before quoting the job, and while doing that Michael offered excellent advice about how we should arrange things based on his experience no matter who we decided to hire.
When we engaged Level Up, their designer came out to measure the space and she provided a 3D overview of the proposed layout for our review. She was open to any suggestions and changes we had, and turned around the changes on the drawings usually within a couple of hours at the most. Once we settled on our plan, Level Up provided a detailed timeline of the work and honestly, if it weren't for too many major snowstorms during our project, we could have set our watches to the schedule. The project management was outstanding, and things were done exactly as they were planned. The various crews that came in did professional, outstanding work—not once did Level Up send a "guy who does a bit of everything" to do any of the critical work. Even better, Michael was always quick to respond to questions as we went along and always made sure we were up to speed on the status of the work.
We couldn't be happier with our decision to choose Level Up and we will absolutely be recommending them to everyone.
- Approximate cost of services:
- $80,000.00
- Company Response
Hi Doug,
Thank you for your kind words and for taking the time to post this review about your Basement Finishing experience with Level Up Group. It was our pleasure to work with you!!!Enjoy your basement for many years...
Thank you
Level up group