Level Up Group Consulting Inc

Had the get a basement renovation done to add another full bathroom, enclosed room and family room type area. Did not have much time to complete this renovation. The team was able to work within our tight timeline and completed our project within the time we had given them. The areas they created is great. My son absolutely loves the new shower in the bathroom. Thank you for creating this space.

Where do you begin to find a reputable basement renovation company? I heard so many sad stories from friends and family about companies who did not complete work or did a very poor job or changed what they promised when the job began.

We were skeptical but called a few places for quotes. The first companys price was outrageous. The second was all over the map with price and very disorganized and it didnt make us feel any confidence in the process. A few more bad estimates followed.

My next call was to Level Up Basements and I spoke to the owner Michael. There is a comfort level for us in dealing directly with the owner. He arrived at our home and Michaels humble nature and kind, trustworthy personality was evident. He seemed like a very honest hardworking man.

We discussed our general idea, he took measurements and within minutes Michael had formulated a general price which broke down materials, labour and a work back schedule. To tell you we were impressed would be an understatement. No one up to that point was that concise with pricing and process.
Michaels scheduling system and accuracy to detail was unmatched by anyone, everything was super clear. My wife and I asked many questions, specifically about the project completion date and upgrades and he assured us that it would be 25 business days from start to finish for our specific project. The payment structure was also broken down to various dates of project completion. It was actually hard to believe that his process was so seamless.

Ashley the Designer came to our home and made some amazing suggestions on what our basement could look like followed by some wonderful 3D schematics to choose from. We then went to the showroom and chose our floors, cabinets, doors, quartz etc.

On the start date the materials were delivered to my home as scheduled. Michael and Avtar, the Project Manager were both there and went through the process again as to what was happening next. The framers began their work on the same day. Over the next few weeks right on schedule, electrical/plumbing rough in, drywall/mud/sanding/stairs/paint/floors/doors/quartz counters etc.

Throughout the process Avtar the Project Manager and Michael the owner were just a text or phone call away. Avtar visited the site on a regular basis and always kept us up to date on the project. He is one of the nicest people you will ever meet, very sincere and customer focused. It was refreshing to see the respect that Avtar and Michael have for all the trades people that were working in our home. If something needed to be addressed it was handled professionally and fast.

So here we are, a beautiful finished basement in a month right on schedule. My wife and I still cant believe how a junky and cluttered old basement can turn into such a clean and comforting space without any headaches or issues. We sit and stare at it everyday with a big smile.
I can tell you absolutely without any doubt that this was the most seamless and satisfying project we have undertaken in our home.

If honesty, integrity, and true professionalism are what you are searching for, look no further, Michael Nash and Level Up Basements are the real deal. You can rest assured that you will be taken care of 100%.

Dan & Dora.

We just had our basement completely renovated with Level Up Group Consulting Inc. We had seen the sign for this company on someone else's lawn in the neighbourhood, and decided to give them a call, as we were interested in having our basement renovated.

From the first moment of contact with Michael, we were impressed with his vast knowledge of renovations. Throughout the process, Michael was approachable and friendly, asking us how the renovations were going, and if we were happy with the work so far. He also came over whenever there was an issue, showing genuine concern for the work at hand.

There were a variety of workers that came through to complete various jobs; from painting, to plumbing, to electrical work. Everyone that came through was professional, courteous, and knowledgeable. We felt confident leaving the renovations in their hands, as they definitely knew what they were doing.

When it came to designing the layout of the basement, we met with Ashley, who guided us through every step, giving us options to pick-out cabinets, countertops, wall colours, flooring styles, etc. She knew what she was talking about, giving us suggestions on what would look best, and how to design certain aspects of the basement. Her helpful nature made picking designs easier; it was actually fun!

Once the project was complete, we were impressed with the final result. We could have never imagined how beautiful our basement could look, such a difference from what we had before! We couldn't be happier, and are glad that we put our money into getting our basement renovated. It was a well-worth investment, and with Level Up Consulting Group Inc. at the helm, we were in good hands.

Would DEFINITELY refer this company to anyone that is looking to have a professional, friendly, and knowledgeable company transform their space; thank you Michael for giving us the chance to create a basement that we will use for years to come!

We cannot say enough positive things about Level Up Renovations!!! We have undergone several renovations in the past (with different companies/contractors) and have never had such a seamless, pleasant and stress-free experience from start to finish! My husband and I rarely write reviews but as home owners we know how hard it is to find the right people for any type of contracting work so we felt compelled to share our positive experience.

From our first consultation meeting with Michael (the owner), we felt we could trust him. He was knowledgeable, friendly, professional and we could tell fairly quickly that doing this job was his passion. This all held true for the entire reno process! We needed to make our unfinished basement into a living space for my mom (one bedroom, a 4-piece bathroom, a kitchen and convert our crawl space into a finished storage area). Michael gave us tips, advice and suggestions that were clever and innovative and even advised us on how to save a significant amount of money on a specific portions of the reno by going through a third party (he stood to make a lot of money by withholding that information). That's when we knew he truly enjoyed his work and wasn't in it for the money (which was definitely a big selling point for us). We met with several companies around the same time to get quotes for this reno and ALL of them rushed through it within 30 mins or less and simply gave us a total cost. Michael took his time - in fact, he spoke with us for 2 hrs at that first FREE consultation. He sat down with us and on his computer showed us a very detailed breakdown of the cost of our project that he could adjust in real-time based on our needs. For example, if we wanted 30 potlights instead of 20, he simply changed the quantity on the computer and it produced a new cost based on a predetermined algorithm. Additionally, since we wanted to install some finishings we had already previously purchased (I.e. shower fixtures, toilet, doors, handles, etc), Michael was more than happy to credit us his cost price for those specific items. Cost wise, Level Up definitely wasn't the cheapest but also wasn't the most expensive. Everything was reasonably priced - by the end of the project, we felt that the price was justified based on the excellent quality of the work, the rare stress-free reno experience and the efficiency of the company in dealing with any small or large issues that inevitably always occur with any major reno such as this one. Michael always went out of his way to make us happy, no matter how strange our requests were or how it inconvenienced him.

Once we signed with Level Up, we met with their lovely designer, Ashley and picked out finishings in a showroom. It was a completely seamless process! She even sent us 3D renderings of what our space would look like with the finishes we selected. Very professional!

The project started the first week of January 2023. We were always given the schedule a week or so in advance so we could keep track of what work was to be completed that week; they were quite punctual too! And garbage was taken out regularly as needed. Avtar was assigned as our supervisor for the project (although Michael was still heavily involved throughout). Avtar was quick and efficient anytime we had questions or concerns. In one particular incident, we noticed some water on the bathroom floor once the plumbing had finished and told Avtar we were concerned that there might a leak - within an hour (on a Sunday), their plumber was back to check it out! THAT is how efficient this company is! (Of course there was no leak because this company only hires the best of the best tradespeople - it ended up being some water that had splashed down when they were testing for leaks). EVERY SINGLE tradesperson that worked on our project was extremely polite, friendly, knowledgeable, had incredible craftsmanship, and was beyond patient with us when we were being indescisive!!!! I can't emphasize enough how important this was in making this reno as stress-free as possible! We also noticed how clean everyone was! Everything was covered at the start of the project (stairs, hallway, carpets, entryways, etc) and everything was tidied up at the end of each day. Our main floor powder room was used respectfully (we've had many tradespeople in the past who have used our bathrooms in our home as if they're public toilets). Additionally, everyone was very accommodating to us because we have a preschool aged daughter and were living at home throughout the renos (i.e. loud equipment was not used after her bedtime, etc). We were very impressed with who Michael had selected to work at Level Up! Each employee truly reflects the values of Level Up.

The project wrapped up the last week of February 2023, being only 1 week delayed (also quite impressive!) from when Michael had originally given us a quote and estimated timeline. The delay was due to a kitchen cabinet installation error (we want to clarify that this was caused by some miscommunication in the location of the cabinets and NOT due to poor craftsmanship) for which Michael immediately took full responsibility and resolved the issue with lightening speed while simultaneously never compromising on the quality of workmanship!!!

The only part we were unhappy with was the cleaning crew who were supposed to do a deep clean at the end of the project. We noticed they missed several large areas and seemed to have used only water to wipe down the toilets used by the tradespeople so we could still see pee stains. I'm pretty OCD when it comes to cleanliness though so I figured I'd just clean it myself. To Michael/Avtar's credit, when I mentioned my disappointment to them, they profusely apologized and offered to have the cleaners come back the next day but I had already cleaned everything myself by then as my mom's movers were already scheduled to come a day later so timing was tight. To be fair though, we thought the cleaning crew was just a bonus anyways as we had recently done another bathroom reno in the summer of 2022 and we had to hire our own cleaning crew at the end of that project (it was not included in the price of the project).

Overall, although we had hiccups in this project as one would expect with any major reno, it was the professionalism and timeliness in which the issues were taken care of that really sets this company apart!!! This is hands-down the company you'll want to trust with your reno needs!!!

We recently had our basement renovated by Level Up Group and we couldn't be happier with the results. The renovation included a living area, bedroom, kitchen, full bathroom, and two work stations. The team at Level Up Group were professional, courteous, and efficient throughout the entire process.

From the initial consultation to the final walk-through, they kept us informed and involved in the decision-making process. They also provided us with regular updates on the progress of the renovation, which was completed in a timely manner.

The attention to detail and quality of workmanship was outstanding. Our new living space is beautiful and functional, with plenty of storage and workspace for both of us. The full bathroom is a standout feature, with modern fixtures and a sleek design.

Overall, we highly recommend Level Up Group for any renovation project. They exceeded our expectations in every way and we couldn't be happier with the end result.

From the Beginning, Michael (The owner) was involved in the process.
They provided a schedule with details on which days each one of the various trades and jobs were going to get done and they didn't miss or were late one single time.

The work got done with great workmanship and every time we were not satisfied with a small detail Michael and the team would deal with it.

I would Highly recommend without hesitation.

From the first meeting with Michael to the completion of the basement renovation everything was done professionally with good guidance and on time.

Level Up Group recently constructed a legal basement apartment in my house. From start to finish, my experience with Level Up was nothing short of exceptional.

Michael and his team were incredibly professional, knowledgeable, and attentive to detail throughout the entire process. The work involved creating an exterior entrance, completing architecture drawings, interior design consultations, and the construction of a two bedroom basement apartment. Each step of the way, Michael kept me informed and provided valuable input to ensure that the project was completed to my satisfaction.

The quality of workmanship was outstanding, and the finished basement apartment exceeded my expectations. The attention to detail was evident in every aspect of the project, from the layout to the finishes.

One thing that stood out to me about Level Up was their commitment to customer satisfaction and organization. All the employees that completed work were very professional. They were always available to answer my questions and address any concerns that arose during the construction process. They went above and beyond to ensure that I was happy with the finished product.

Overall, I would highly recommend Level Up and Michael to anyone looking for a top construction company. Their professionalism and attention to detail make them an excellent choice for any home renovation or construction project.

Really happy and satisfied with the work provided by Level up group. The quality of work and the service provided overall were commendable and very professional. Highly recommended.

Michael and the Level Up Team did a basement renovation for me and the experience was great. From the first phone call and site meeting, Michael took the time to explain the entire process from demolition to final completion and clean up.
At he design stage, Ashley provided guidance in bringing your ideas to reality, very patient and always replied to emails. She sourced the best materials and went the extra mile to ensure i was pleased with my choice of finish products.
I have to say I was satisfied with the workers and the end product that Level Up Basement Group delivered, good service, quality workmanship and made me a happy customer, no stress doing business with them.