Level Up Group Consulting Inc

I contacted Michael in 2022 for a quote, and was so impressed with his attention to detail in his digital organization. He knew where and when his crew was at all times. Level Up was not the cheapest of the 3 quotes I received, I believe you get what you pay for, and Level Up did not disappoint! All challenges and changes made during the process were transparent at all times. Communication is top notch, questions or concerns were addressed with compassion and clarity. Avtar (Site Manager) always friendly and informative when I needed. Everyone who entered my home during the process were respectful, friendly, knowledgeable. In a world of who do you trust? You can trust Level Up.

I had the pleasure of working with Michael and his team over the last few months and I was very happy with the attention to detail and communication. They followed through on everything they promised and when small issues came up, they kept me up to date suggested changes and addressed the issues. The project turned out amazing and the experience was great!

What a great experience working with Michael, Avtar, Ashley and the tradesmen. Thank you for taking our basement ideas and creating a space well enjoy for years to come.

Our project finished on time and within 10% of the original estimate. We are very happy with the project.

Michael and Ashley listened to our ideas, shared their own ideas and experiences and helped us navigate the layout of the basement. Michaels estimate included high quality products for flooring, tiles, vanities, pot lights and faucets. For instance we were able to pick any 12x24 tile for the bathroom or any 26 vanity. Wow! This meant we could focus on the options (and there were many!) instead of always trying to balance budget.

Before signing on with LevelUp, we visited their design center where we saw options that were included in our quote and Ashley spent nearly 2 hours with us to explain our package and clarify our questions. Of course there were many upgrade options too but we felt we didnt have to. After our visit, we had a very good idea of how our basement can look and what our budget limits will be.

Once the project started, our main contacts were Avtar and Michael. Avtar visited our house twice a week to check on progress and checked on us. We had a direct line with Avtar and hed answer our calls within a few rings. We felt he was always around and he would listen and action any of our asks.

We received our schedule with different tradesmen visiting us for various tasks. They all came on time, friendly, courteous and clean. Each team would clean up after their part is done and the trash would be removed from our house on a weekly basis to prevent trash build up in our garage. Our property, including the basement, the hallways and the garage was always kept tidy and clean. Everyone respected our privacy and took care to keep us in the loop.

Our project finished one day AHEAD of schedule!

Once floor covers were removed, we found a few defects on the floor and stairs from all the foot traffic. The tradesmen showed up as a team (4 people!) and fixed the issues within couple of hours. These damages are bound to happen so I was less concerned by them. However, Im incredibly impressed how quickly it was fixed and the care they put to make it look perfect. Michael and his team worked hard to make our project exceptional with great customer service. This is one of those examples.

Overall, we are very happy and thankful that we chose LevelUp for our project. We are looking forward to using our basement for years to come.

Thank you everyone. You are all AMAZING!

From the moment Michael walked in and gave us a complete and professional quote for our basement renovation we knew he was our guy.

He created an ambitious schedule he kept to it. His team from designers, framers, plumbers, drywallers were exceptional. He saw things that didnt meet his standards and fixed them before we noticed. Michael and his team were ALWAYS accessible and responsive. Sometimes it unexpected happens, it was remedied immediately. (And even when I changed my mind on something, he thoroughly explained the impact on cost and timing). We are absolutely thrilled with our basement. We highly recommend Michael and his highly competent and professional crew!

If youre looking for a trustworthy company to renovate your basement or any part of your home, look no further, Level Up Group is the one.

After meeting with Michael during our initial consultation and quote we felt a sense of trust, of genuine interest in a quality final product for the client and also as important was the value for money that was being quoted. We interviewed 5 different companies prior to moving forward with Level Up Group.

All the crews were respectful of our home and time, courteous and kept the basement space as clean as possible during each stage of the renovation. Our Project Manager Avtar was fantastic, very communicative and always asking if we had any questions or concerns each step of the way. Informing us who would be coming next, for what task and at what time approximately.

Level Up Group Also handled the coordination of the permit process and all the subsequent inspections since we chose have the job permitted.

We love the final product, it looks amazing and even more importantly for us its safe, functional and built with quality and care.

Thank you Michael and Team!

Michael and the Level Up crew did a fantastic job renovating our basement. They worked closely with us and really listened to make sure we were getting exactly what we wanted every step of the way. Their quality of work is outstanding and we now have a space that is functional, beautiful and durable. I was so pleasantly surprised by how collaborative this relationship could be and would wholeheartedly recommend Michael and his team to anyone. A special shout-out goes to Avtar, our supervisor, who was truly exceptional to work with. Thank you so much, Michael, Avtar & team!

Michael, Ashley and the whole crew at LevelUp did a fantastic job. The basement looked picture perfect when finished.

Everything was completed on time, and on budget, as per the schedule provided at the beginning. Not a day, nor a dollar, extra.

The company removed all the construction waste and left the place (basement, yard and garage) very neat, so we could use the space right from the day the work was completed.

I would definitely recommend them.

Was very satisfied with Michael, Avtar, and team. Work was done on-time and good quality finishes.

Had the get a basement renovation done to add another full bathroom, enclosed room and family room type area. Did not have much time to complete this renovation. The team was able to work within our tight timeline and completed our project within the time we had given them. The areas they created is great. My son absolutely loves the new shower in the bathroom. Thank you for creating this space.

Where do you begin to find a reputable basement renovation company? I heard so many sad stories from friends and family about companies who did not complete work or did a very poor job or changed what they promised when the job began.

We were skeptical but called a few places for quotes. The first companys price was outrageous. The second was all over the map with price and very disorganized and it didnt make us feel any confidence in the process. A few more bad estimates followed.

My next call was to Level Up Basements and I spoke to the owner Michael. There is a comfort level for us in dealing directly with the owner. He arrived at our home and Michaels humble nature and kind, trustworthy personality was evident. He seemed like a very honest hardworking man.

We discussed our general idea, he took measurements and within minutes Michael had formulated a general price which broke down materials, labour and a work back schedule. To tell you we were impressed would be an understatement. No one up to that point was that concise with pricing and process.
Michaels scheduling system and accuracy to detail was unmatched by anyone, everything was super clear. My wife and I asked many questions, specifically about the project completion date and upgrades and he assured us that it would be 25 business days from start to finish for our specific project. The payment structure was also broken down to various dates of project completion. It was actually hard to believe that his process was so seamless.

Ashley the Designer came to our home and made some amazing suggestions on what our basement could look like followed by some wonderful 3D schematics to choose from. We then went to the showroom and chose our floors, cabinets, doors, quartz etc.

On the start date the materials were delivered to my home as scheduled. Michael and Avtar, the Project Manager were both there and went through the process again as to what was happening next. The framers began their work on the same day. Over the next few weeks right on schedule, electrical/plumbing rough in, drywall/mud/sanding/stairs/paint/floors/doors/quartz counters etc.

Throughout the process Avtar the Project Manager and Michael the owner were just a text or phone call away. Avtar visited the site on a regular basis and always kept us up to date on the project. He is one of the nicest people you will ever meet, very sincere and customer focused. It was refreshing to see the respect that Avtar and Michael have for all the trades people that were working in our home. If something needed to be addressed it was handled professionally and fast.

So here we are, a beautiful finished basement in a month right on schedule. My wife and I still cant believe how a junky and cluttered old basement can turn into such a clean and comforting space without any headaches or issues. We sit and stare at it everyday with a big smile.
I can tell you absolutely without any doubt that this was the most seamless and satisfying project we have undertaken in our home.

If honesty, integrity, and true professionalism are what you are searching for, look no further, Michael Nash and Level Up Basements are the real deal. You can rest assured that you will be taken care of 100%.

Dan & Dora.