The Brick and Stone Guys

We got multiple quotes and met numerous masons.
I was interested in dealing with a smaller business where I was meeting the people who would do the work.
We retained The Brick and Stone Guys to complete around 10 brick/masonry projects around our house as part of a larger renovation of our century home. We were looking for work which once completed, you would not know it was done and looked original.
Shams did wonderful work. He is a conscientious and careful craftsman who takes great pride in his work. We are extremely pleased with the end result and all our friends and guest are very impressed.
The largest job was cutting a doorway through the double brick wall in our dining room to install French doors.
The job involved rebuilding the brick archway and filling in a basement window below.
Other work was building brick window sills, concrete window sills, filling in windows and a milk box and building a new access to a crawl space.
It was a pleasure working with Shams and his crew and I could not give a stronger recommendation and endorsement.

The brick and stone guys did a great job replacing salt damaged bricks and loose mortar joints at our 70 year old house.

Very professional, great work. They did tge job that was needed and cleaned up after. Will highly recommend.

I am very pleased with their job. Contacted them for an emergency repair and very thankful for the quick turn around. I would strongly recommend them and will be definitely using them for future repairs in my house.

Good quality of workmanship.
Excellent price
Done in a timely manner
Very polite and respectful crew.
Would definitely hire him again.

Hired to install natural stone on interior walls and breeze blocks on terrace. Great work, strived to make sure I was happy with the work, took time to make sure the job was done right. Great communication, great attitude, honest, fair pricing. I highly recommend the team, and will be using them for future projects

For clarify, the 'coping stones' were pre-cast concrete chimney 'caps', but for two partially-exposed, non-functional chimney stacks that ended below the roofline (1/2 inside the interior wall, 1/2 outside). Incline and drip-edge on the stones allows water to fall clear from the wall below, better protecting the mortar from eroding. (this is what Shams had to tuckpoint, showing the need for a coping stone).

I should also say that 9/10 is pretty good for me. 10/10 would have to be a 'chef's kiss' job.

Shams was professional and courteous throughout our dealings, and while the job was straightforward, it was not easy, requiring minor work in a hot attic and maneuvering around a chimney stack only 3 inches away from a neighbouring chimney. Additionally, Shams found himself as the 'clean-up' contractor after the previous one botched part of the job.

Shams presented a clear, detailed scope of work with a reasonable price. He used scaffolding where he could fit it (this is not a given with contractors, unfortunately), and kept communication high through his two days with us, including a number of pictures, which are so important in communicating problems and solutions. He made a point of using a tie-off, ladder anchoring, gloves, mask etc., Shows he takes safety more seriously than many of his competitors and makes you feel more assured that someone won't be seriously injured at your house. He is clear on his marketing that he is registered with the Better Business Bureau, which is a great sign. No reviews yet, but also no complaints. He also added a tint to his mortar for tuckpointing to better match the mortar of our old house, which was a nice touch.

Shams was diplomatic in proposing some better ways of doing the work and honoured what he could in terms of adding customer requests such as slope, a bit of insulation, and closing unexpected holes in the masonry. These may seem like minor things but money is tight for most people now and fixing things right is more important than ever. He didn't seem overly rushed either, taking the time to ensure the next contractor (fascia) can do their work.

On the constructive side, he did leave a few new bricks behind and some demo'd material around including fragments in the attic, but not a lot. I think he just forgot the new bricks (they are still here if you are reading this Shams).

We needed several patches of decaying brick replaced on the side of our house. We have an older home with old brick we knew would be hard to match but it ended up blending in perfectly! They did a great job!!

Shams Alam replied promptly to my request for an estimate for repairs to my front stone steps. He was very professional, very friendly. Shams listened to what I wanted to be done, made helpful suggestions, and noticed that there were other issues that needed to be looked after. He sent a detailed quote outlining the work to be done. It was completed in a timely fashion under adverse weather conditions. It looks great! I highly recommend Shams and his team.

Shams and his team do amazing work. The work done was to repair two window sills and cracks on the brick around a garage. Not only was that work done to an incredibly high quality but he and his team went out of their way to find other cracks requiring attention and repaired them as part of this job. I didnt have to ask or bring him back because he went above and beyond.

This attention to detail and quality work gives me great comfort. What is most important to me is that Shams is someone you can actually trust to do high quality work. He will educate you, what you should repair now and will also tell you when you can save money or even hold off on repairs.

The work done is beautiful and looks as if it has been restored to the original build with matching brick.