Used YEG lawn and Yard services in the 2022/23 and 2023/24 season. The first season he was great, friendly and consistent. The second year there was only a few snowfalls and we noticed his quality dipped and would show up a day later than our neighbors' service providers. When asked about it he always had a reason why he couldn't busy, was in an accident or something else. We were initially understanding but the service got consistently worse. With the last snow removal he didn't finish the job but said he'd be back. He didn't come back and when asked he said he wanted to wait because it was supposed to snow later that day. It didn't snow and he didn't return. The day after that it snowed and he didn't show up. It was a new month that we paid early for at his request and he hadn't provided service so I asked for a refund because were tired of chasing him down to ask him if he was going to come and clear the snow. He said no because he asks for 30 days to cancel service. I said I'm cancelling for next month but want a return for this month. He laughed and said I'd get nothing and that all my neighbours think I'm a bad person...he doesn't provide service to any of my neighbours. To sum up he's unreliable, doesn't conduct his business with integrity and doesn't respect his clients once he has their money.
