LG Home Comfort

Heating & Air Conditioning
Vaughan ON L4K 3R6
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HomeStars  >  Heating & Air Conditioning in Oshawa  >  LG Home Comfort  >  poor customer service
joan
joan
1 review , ON
1/10

poor customer service

they installed a heat pump, a new furnace, they left ,I have been trying to get something looked at . I have called and left messages oh they say they will get back to me .but no return calls .they asked me to send them a picture but i think they should come out and see what i am talking about. I have called the head office and customer service even the sales man no action for almost a year...We are not happy customers.

Approximate cost of services:
$23,000.00
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Company Response

Dear Joan, we can understand your frustration, however as was pointed out to you by the technicians who complete your installation- prior to starting the work- you have a poorly wired electrical panel. This issue preceded any work done by us and you were advised that you should have an electrician evaluate it. Our request for a picture was so that we would have someone internal have a look at it to be able to guide you towards a solution. Best of luck.