Mansa Movers

Moving & Storage
Toronto ON M1E 4P8
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87%

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Reviews for Mansa Movers

Average customer rating:
9.3 10 (53 reviews)

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Private User
Private User
Private User reviews Murray, ON
10/10

Move from Scarborough to Trenton

My move went very well. Sam and David were terrific. They never stopped working and did an excellent job. They were great guys, worked extremely hard and nothing was damaged. I was impressed and would recommend them.
For the booking, Dwight was great in answering all my questions - were no hidden fees.

Approximate cost of services:
$1,400.00
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Bruce from Toronto
Bruce from Toronto
25 reviews Pickering, ON
0/10

BUYER BEWARE

The standard insurance these guys offer is a farce and will NOT adequately remedy any damage to your possessions. How do I know? Because they carelessly jammed my $5000 custom leather sofa into their truck and tore a flap off the side. Compensation is capped at $0.60 per pound PER ITEM meaning a 200-lb couch is insured for $120 REGARDLESS OF VALUE. It couldn't be repaired anyway! Oh by the way you have 10 days to file a claim. Moving is chaotic and everything is wrapped in plastic - on the 12th day I realized they also damaged a play kitchen, a desk, a futon and a bookshelf. Sucks to be me! Consider moving with another company that will take better care of your stuff and/or better compensate for their failures. Oh and lastly their old truck leaked oil all over my old AND new driveways.

Approximate cost of services:
$2,000.00
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Patricia
Patricia
4 reviews North York, ON
0/10

Never again!

For those who read this, keep in mind that I was quite reasonable with the company throughout the entire process and understood that they have steps to go through. Where do I start? - they made false claims they were able to provide services in disassembling, transporting and reassembling Murphy beds, which was my conditions for proceeding with them, even though I had submitted a link to the actual bed online for their preparation of the move before the contract was agreed to. - they arrived with only a small pouch with a set of hand tools and no drills although they had prior notice they were disassembling the Murphy bed which requires drills and wrenches, resulting in the movers having to borrow my drills and wrenches. They took one of my wrenches upon leaving. - the company did not send assistance upon receiving info from me earlier in the day that the movers were not able to disassemble the Murphy bed and had damaged it, demonstrating a lack of experience (around 10:51am). - the company charged me $250 for the Murphy bed fee, but did not install the bed.
-the company also charged me an additional hour over the in-person agreed-upon amount to get them out of my house, even though they damaged by bed, walls in my home and furniture. The house was recently renovated. The bed alone costs approximately over $6K - they sent me an invoice after the agreed-upon payment showing I still owe them money, even though we settled on the amount of $2081.00 total including taxes with them on that day. They also took my deposit of a $113.00 and did not deduct this from the amount paid. -they instructed their workers to not leave the premises until payment was collected, which they were requesting more than the originally amount due to the amount of man hours trying to put together the Murphy bed. They used my time, as the client, to pay people to learn on the job. -they (Amid I believe his name was) admitted there was a scheduling error and the wrong crew was sent to my home which did not have experience in dealing with the Murphy bed.
-they sent 2 other crew members to assist with the move around 7:30pm who also did not have the experience to install the Murphy bed. -they did not deliver on their service that they provide reassembling services, as the rest of the furniture in my home was reassembled by me and my family while the 5 movers focused on installing the bed (for 8 hours straight).- they did not reassemble my laundry pair machines. As a result, I had to call someone else to come and assemble this.-they, knowingly forced their employees to stay on premises until payment was collected even though they did not deliver on their service and the way the employees were treated was inhumane as they did not eat or go to a bathroom all day, even though we tried to offer to them. (from 8am to 10:13pm with no food or breaks) - when I put through the claim (as per their process) they deemed all my damages worth $300 bucks and denied accountability for any of the above and gave me a refund of a measly $109.00.
- at one point they blocked my number and forwarded me to voicemail and I know this because I called from another phone right after which went through to the office.
-At some point halfway through the day, one of the movers went to hide in the truck for the rest of the night and we could see in his expression that he was disappointed in everything that was going on. I had 10 friends and family members at my house that night who watched all of this go down. They are terrible and I would never use them again or recommend them to anyone. Dont believe their insurance as they do not cover property damage even though they said this to me upon signing.

Approximate cost of services:
$2,200.00
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Private User
Private User
Private User reviews Markham, ON
10/10

Move from Mississauga to Markham

David and Bidan were excellent They called when leaving warehouse and never stopped working They were professional the whole time very helpful I will use them again if I ever need Highly Recommend

Approximate cost of services:
$1,400.00
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Sadly disgruntled
Sadly disgruntled
1 review East York, ON
0/10

I guess I was an exception to the 9.9 rating

I didn't get insurance due to the reviews despite having a 3 bedroom home packed and stores. The guys had great personalities however 3 televisions weren't even wrapped with one broke, many antique glass items also not wrapped and broken, my refrigerator had to be replaced, the dryer door glass was broken and I didn't open a box without finding something either broken or crushed. Furniture had been taped that wrapped off paint. Large glass picture frames broken and canvases torn because of the way they were stored with large items on top. Also brand new purple paint and walls chipped and dented. They have not settled with me as yet!

Approximate cost of services:
$9,000.00
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Bordercollie2
Bordercollie2
1 review Peterborough, ON
10/10

Moving to Peterborough

Edwin and Antony were fantastic. They arrived on time. Were courteous and respectful of my possessions. They wrapped the furniture and TVs well, and made my moving day far less stressful. Cost was well within their quote. Thank you guys
Annette Miller

Approximate cost of services:
$106,100.00
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Company Response

Thank you Annette for trusting us to complete your move! We are happy that we could provide a stress free moving experience and will be ready to assist anytime should you need any of our services

Private User
Private User
Private User reviews Toronto, ON
10/10

Mansa movers

Had a great experience with mansa movers. Andrea and his partner were professional, polite and very efficient in getting the move completed.

Approximate cost of services:
$900.00
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Company Response

We appreciate the great review and thank you for trusting us to complete your relocation

ian.wigglesworth
ian.wigglesworth
4 reviews Toronto, ON
10/10

Edwin, Issac, Anthony are awesome.

These guys were great. They took great care and were very friendly. Nothing broken, everything moved!

Approximate cost of services:
$1,000.00
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Company Response

We appreciate your kind words Ian! Thank you for trusting us to complete your relocation

Christopher in Toronto
Christopher in Toronto
0 reviews Toronto, ON
10/10

Apartment move

Luis, Carmelo and Christian we're all excellent. Super fast, everything in perfect condition. Would recommend to anyone.

Approximate cost of services:
$1,100.00
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Company Response

Thank you for trusting us with your move Christopher! We appreciate your kind words and will be ready to assist anytime should you need any of our services

Loren Tolman
Loren Tolman
1 review Vaughan, ON
10/10

NEXT LEVEL CUSTOMER SERVICE!!!!

I just have to say that I am incredibly busy and stopping to write a review takes a lot of time and energy for me...however, this company was so amazing I had to do it. First of all they called me directly and spoke clearly about what they were offering that others were not....they showed up early and stayed late, did amazing work and took care of every single one of my personal items with great care. I was so happy that I gave them a tip and bought them lunch and coffee LOL. Now I'm writing a 20 out of 10 review because they deserve it..

Hire them and pass them along to everybody you know who is moving- I mean it!

Approximate cost of services:
$838.26
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Company Response

This is such an amazing review Loren. Thank you for trusting us to complete your move and we will be ready to assist anytime should you need any of our services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mansa Movers

As a family owned business, MANSA Movers understand the challenges you face from choosing the right movers to the moment the last piece of furniture is set in your new home. No move should be stressful, thus, we focus on providing you a gold standard moving experience from our caring support team that will answer all your questions and concerns while providing accurate information and useful tips for your move.
No matter what we say about our services it will not mean anything until you experience it for yourself.
Hire Mansa Movers and experience moving done right. Don't take our words for it please read feedbacks of our happy customers.

CATEGORIES
Moving & Storage
SERVICES
Full Moving and Packing services
WEBSITE
https://mansamovers.com
YEAR ESTABLISHED
2020
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
debit / credit / cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.