Elite Appliance Service - Ottawa

Great job by Elite to carry out a fridge water dispenser repair under warranty. The assessment took and hour, and then the repairman returned a couple of days later to carry out the work. Pain free.

WO# 453953 Elite was assigned as the company to fix my 2 y.o. LG dishwasher through Costco. Leon diagnosed and ordered the part. Next week he had it installed. He was professional, polite, and knowledgeable. Thank you so much!

They were polite, effective, and provided good advice. I’d happily call them again if I need more repair work. Good communication, give good text updates when they were on their way, etc. overall a really positive experience.

work order number :453065

Elite was assigned as the company to service through the geek Squad warranty for our appliances. Work order 450363. This company was awesome. Their booking system was efficient, the appointment and follow-up repairs were quick & the technician was extremely knowledgeable and effective.I was very impressed and would highly recommend them.

I am very happy with the service provided by elite appliance, they were timely and professional. They also send a text message notification saying they will be at your house soon, which is really convenient. (Work Order 451003)

WO No. 444104
My less than two year old BOSCH microwave (combo oven) started sparking and I could no longer use it. I called Elite Appliance Service and they sent a technician over within a couple of days. The tech was very professional and thorough. He provided a detail report of the problem with a list of defective parts and labour charges. The company was great at keeping me up to date on part delivery status and answered all my questions in a timely manner. The tech came back to install the new parts and once the work was done he told me that although he had managed to fix the microwave, he was not satisfied with the door switch part since he had to file it down to make it fit. He told me that he would order a new part since the one he installed was defective. I was very happy because I could use my microwave in the meantime. A few days later the tech came back to install the new part and this time it fit perfectly! I am so happy with my decision to use Elite Appliance Service, it was hassle free and very good rates considering all the work they did. I understood everything on the work order thanks to the technician and there were no surprises. I will definitely use their services again and will recommend to family and friends.

Washer had error code 1E and we couldn’t figure out why. Service repair person was on time and very knowledgeable. Fixed issue quickly. Very professional and personable. Reference order #448371

Fixed my microwave quickly and efficiently! Very good and responsive service! They are very professional and understanding. Arrived on time and quickly fixed my issue, and gave me tips on how to make it doesn’t break again. work order number :448814

The appliance repairman who came to our house was professional and quickly identified what was wrong with our old washer. Instead of trying to upsell us on pricy labour, he kindly suggested it was time to get a new one. He was professional and friendly throughout the process. (work order number: 448506)

The Elite technician was very knowledgeable, friendly and courteous.
He even address another small issue . Followed COVID 19 procedures.
I would highly recommended them and would use them again in the future. Work order number 443916