Assured Basements

From the initial consultation we could tell we’d be in good hands. We did get a few quotes from other vendors but we ultimately decided to move forward with Assured Basements.
I’d like to thank the Assured team for their great workmanship and professionalism throughout our build.
Highly recommend!!

Thank you Assured Basements for doing such a wonderful job on our new finished basement. The whole experience from start to finish was great.

At our initial meeting with Mike, we felt comfortable and confident that the Assured Basements team was the right choice for us. So fortunate to have been able to work with Ryan, Hollis and Ashleigh on our project. Ryan set the wheels in motion and worked with us on every little detail to ensure that we were happy, not only with our selections but with the service and workmanship along every step of the way. Kind, never pushy, super professional, responsive, accommodating and always with the customer at the forefront. Katarina is a gem; so much fun working with her on our kitchen. Couldn’t be happier with how it turned out.

Can’t say enough about the crew that came out to do the work - Nathan, Victor, Ahmed, Enrique, Andrej, Moe and Edgardo (electrical), Douglas, Leo (fabulous tile job!) - if I am forgetting anyone it’s because I didn’t get everyone’s names, but what an amazing team!! So so hardworking, meticulous, conscientious and very respectful of our home and family. Thank you so much!!

From a customer perspective, the experience was fabulous. We loooove our new space. It is beautiful and the workmanship speaks for itself. We would definitely not hesitate to recommend or work with Assured Basements again for any future needs. We are so pleased!

Just had my basement renovated and we are very pleased with the quality and professionalism of work done by Assured Basement. Project manager Perry is professional, kind, and was very easy to communicate with. He kept us current with job status and everything was done as per schedule. We found the Assured Basement contractors were very hard working and reliable, showing up on time and cleaning up daily. From day one of cleaning damaged flooring to subfloor and laminate installation, drywall finishing, and painting were simply outstanding. Perry always listened to our concerns during the process and the project was completed on time.

It is very rare to find people in the construction business to be honest and forthcoming. We are extremely satisfied with the results and highly recommend Assured Basement for your renovation needs.
Overall OUTSTANDING SERVICE!
Thank you Perry!!

The main reason I went with Assured basements was the scheduling system they use. The service they use is Builder trend and the tool can be accessed via web browser or mobile app. It includes all aspects of the job; selections, scheduling and billing. Worked great and was easy to keep on top of all items that were being done.
There were problems with the finished product but Assured made sure that all was up to expectations. Even though there were things that were not right I did not feel like they just walked away, the stood by the work and made it right. Things do wrong but what you need is to be confident that it will be made right and Assured did that for us. What else can you ask.
The team is easy to reach and follow up is quick.

Assured basements did a fantastic job in completing our basement. We could not be happier on how the basement turned out. Their workmanship and professionalism was exceptional. The use of software/app to track progress and cost was both efficient and transparent. They were very responsive and helped us navigate some tricky engineering work. Every member of assured crew were very good but I would like to especially thank Ryan, Andre , Michael and Ahmed. I highly recommend assured for any type of building/basement work.

Our project was to finish a unfinished basement area. Our basement is quite small so the first challenge was to get a layout that would optimise the space. We wanted to get a rec room, storage space and a washroom/laundry room built in under 550sq ft.

The process with Assured started with a first draft of the layout which gave us an actual estimate of what it was going to cost us to build and a layout down to the measurements to visualise the space. Step two was an engineering drawing of the layout which included every component of the build counted in to it, including lights, fans, switches etc. The project manager helped finalise all details before any work began so there were no surprises for anyone going forward. There on, the project was managed with zero intervention required from us. Everyday a new team would come in that specialised in the work that was required to be done. Every one who showed up knew exactly what they had to do, any questions were answered directly by the project manager. The materials were all delivered ahead of the work that was supposed to happen so no one was waiting for anything to do the job they had to do. Every single team member that walked in was extremely courteous and made us feel like they were working on their own home. Always happy to answer any questions you had and give you the peace of mind you need through your project.
Schedule and progress is tracked through their online system which is updated with pictures and comments daily. You always know what is planned for when and the schedule is followed very closely.
Our overall experience with the Assured team was fantastic, they are a group of very professional individuals who take pride in the quality of work and service they delivered. Our project was delayed a few days due to COVID related reasons but otherwise finished right on schedule. The team even went an extra mile in helping up refinish some dents and scuffs on walls that were not a part of their project at all. I would rate them 20 on 10 if I could, would not think twice in recommending them.

We contacted a bunch of companies during the spring to come out for a basement estimate and got the usual 3 quotes. However we chose Assured Basements because they had a more detailed quote as well as were offering better materials. We love our nice tiled in shower as well as the tub in our basement renovation. Communication was great throught their buildertrend portal however the project was delayed by two weeks because of covid related issues. Overall the experience was great and we want to thank Jake, Nathan and Hollis especially for working on our basement and getting it done before Christmas.

I called quite a few contractors to do my basement and none were as quick to reply and provide me a quote and a timeline like Mike and Ryan.

The planning stage was smooth and all the pricing was discussed and finalized prior to the beginning of the project .

Their team members are punctual and very kind and generally very nice .

The quality of the work is to my liking .
During the renovations one of their construction managers was at my house every 3 days (Ahmed) to work and he always made sure that my husband and I were satisfied with how things were going.

Much thanks to all the team members at assured basements for making the basement of my dreams .

Company came and did a shell finish. Has good communication right off the bat. Very ni e employees and can keep you up to date on your renovations. They will also listen to your input through the process

- Very professional
- Speedy work - 200 marks for that
- Detail oriented
- You get all the materials upfront, so delays due to supply
- No need to follow-up
- Whatsapp group for co-ordination - very useful
- They use Builder's Trend app which comes in very handy

In short, these guys know what they do.. I would highly recommend to others..