Let's Get Moving Vancouver

I had a deeply disappointing experience with this moving company. Despite providing clear instructions, the movers arrived late and caused damage to the property, specifically the P1 ceiling signage, which I had to repair at my own expense ($387.85).

The movers also misrepresented the distance from the loading area to the elevator (a short 10-step distance) and exaggerated the labor hours, even though my husband assisted with disassembling and moving large items. A video and confirmation from the building manager at the destination show that the movers had easy access, yet they inflated both travel and labor time.

Furthermore, the movers damaged several pieces of furniture, including a dresser leg and a standing lamp. I expect compensation for these items, as well as adjustments to the excessive labor charges.

I strongly urge management to address these issues with their team, as this experience did not meet basic standards of customer service or professionalism, no solution is provided ever since

They have been using bandid solution, dragging the costumer services process as long as possiable, calling me with threating voice, saying that they DO NOT CARE EVEN WE ARE LEAVING NAGATIVE REVIEW , NO PROPER ANSWER since we filed this complaint , it has been almost a month, still no solution.

I HAVE NO IDEA HOW THIS COMPANY CAN STILL STAY OPERATING WITHIN CANADA UNTIL NOW.

For the storage well,mostly all of all staff are friendly only my comments is they should put our staff in nice manner

Thanks to the Lets Get Moving Crew in Vancouver. They arrived on time and didnt waste time on the task. It was the smoothest move Ive had in a long list of moves. The crew were personable, effective and efficient. I will certainly use the company again and highly recommend them to anyone requiring a moving company.

Big thank you to Sam and Jack, for making my house moving easy. Thanks for professionall service. Amazing help.
Great value for money.

10/10. Would definitely recommend to others. Arrived early and were very quick to pack and unpack. Very helpful and careful with fragile items. Big thanks to Sam and Jack!

Thank you to Sam, Ivan, and Sahil! A quick and efficient move! In and out in under 6 hours!

Shivansh and Sam were so coordinated, on time and respectful! I really appreciate their professionalism and care they both put into handling my furniture pieces. Would be happy to have them back anytime! :)

I am so very impressed with this very professional, very efficient company. Sam and Muhammad were excellent to work with.

Amazing experience! Team is super professional and kind.
Highly recommended!
Kudos to: Mousa, Sam, Moein and Luis

Sam and Alex were very helpful. Everything arrived safely and quickly. It was a big move and they were very friendly