ICare Home Comfort

Heating & Air Conditioning
Toronto ON M5M 0A1
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Reviews for ICare Home Comfort

Average customer rating:
10 10 (41 reviews)

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Johnny
Johnny
1 review Whitchurch-Stouffville, ON
10/10

Prefect installation & good service

Punctual and professional. After installing the heat pump water heater, my gas bills have significantly decreased, and my electricity costs have only increased slightly. Compared to my previous gas water heater, I've saved quite a bit. I'm very grateful for their expert advice, and they've even helped me apply for energy rebate. Highly recommended!

Approximate cost of services:
$4,500.00
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Company Response

Thank you so much for your positive feedback! We're thrilled to hear that your new heat pump water heater has made such a noticeable difference in your energy bills. It's great to know that our expert advice was helpful, and we're glad we could assist with your energy rebate application. If you have any further questions or need additional support in the future, feel free to reach out. We truly appreciate your recommendation!

Melanie in Toronto
Melanie in Toronto
1 review Old Toronto, ON
10/10

hot water tank replacement

icare responded immediately to our request for a new hot water tank installation after our tank began to leak. They came the next day, and assessed that the existing tank size and exhaust installation was incorrect, causing the tank to have a shorter lifespan than expected. The following day they came and installed the correct sized tank, fixed the exhaust pipe, and took the existing tank away for a very competitive price. They even coordinated directly with my tenant, who was difficult to get a hold of. Everything was thoroughly explained to me and I was well informed throughout the whole process. They are an extremely responsive team and did an excellent job. Thank you!!

Approximate cost of services:
$2,400.00
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Company Response

Thank you Melanie, we appreciate your review.

Andrew
Andrew
1 review Scarborough, ON
10/10

Air Conditioner

I would not hesitate recommending ICare to anyone considering installing a new air conditioner.

During a heat wave, at probably the busiest time of the year Tom took the time to come in person, answer questions and provided various options. The technicians installed the AC in one afternoon in a very efficient and excellent manner. We greatly appreciate their professional and caring manner. Thank you

Approximate cost of services:
$3,500.00
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Company Response

Thank you Andrew, we appreciate your review.

Private User
Private User
1 review Markham, ON
10/10

Lennox 2 Ton AC

Icare installed my new AC unit yesterday and we are so happy about the installation and service. The installers were professional and polite. They were teaching me on how to use the new thermostat. Highly recommend to my friends and colleagues.

Approximate cost of services:
$3,390.00
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Company Response

Thank you for your positive reviews.

Private User
Private User
1 review Scarborough, ON
10/10

ICare help us with New AC upgrade

We just move in to our new home few weeks ago, furnace and AC was over 20 years, so we call around and asking for someone to come in to give us more information, luckily call Icare home comfort and booked with Jason on same day, He is very friendly personal and patience and provided us with lot of great information which help us to decided to go with Lennox Elite series. Since we need to do renovation, he organized the date so his installation team was able to work with our Renovation team without any conflicts. Overall We are very happy with the purchase and the service from Icare home.

Approximate cost of services:
$8,600.00
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Company Response

Thank you for sharing your positive experience with iCare! It's great to hear that they provided professional service and quickly replaced your Air conditioner. Recommendations like yours are incredibly valuable for homeowners in need of reliable services.

Wanyan
Wanyan
1 review Markham, ON
10/10

Quick respond

My Water heater was leaking last night , found icare on home stars list, they are very professional, replaced my tankless within a day. highly recommend ~

Approximate cost of services:
$3,750.00
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Company Response

Thank you for sharing your positive experience with iCare! It's great to hear that they provided professional service and quickly replaced your tankless water heater. Recommendations like yours are incredibly valuable for homeowners in need of reliable services.

Private User
Private User
Private User reviews Markham, ON
10/10

AC installation

I chose ICare Home Comfort to change a new AC. Andy was very helpful in explaining about the type of AC that suits our home and the installation process. The installation went smoothly and done well.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for choosing ICare Home Comfort for your air conditioning needs. We greatly appreciate your feedback and are thrilled to hear about your positive experience.

We are pleased that Andy could assist you in selecting the ideal AC system for your home and that the installation process was smooth and satisfactory. At ICare Home Comfort, we strive to provide exceptional service and ensure our customers' comfort and satisfaction.

Should you have any further questions or require additional assistance, please do not hesitate to contact us. We look forward to serving you again in the future.

Private User
Private User
1 review Scarborough, ON
10/10

Upgrade to Heatpump in January

ICare was great to work with, the installation team was very professional and on time, and Jason was really helpful in our decision making, we decided to go with Bladex heat pump. Works great since installed, weve turn on the AC two week ago, the unit was super quite and very fast cooling down our house. Now we just wait for the rebate to come back, Jason keep us up to date with the process

Approximate cost of services:
$8,023.00
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Company Response

Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with iCare and that our installation team met your expectations for professionalism and punctuality. We're also glad to know that Jason could assist you effectively in choosing the Bladex heat pump.

It’s fantastic to hear that the unit is performing well, providing fast and quiet cooling for your home. We strive to ensure our customers are satisfied with both our products and services, and your feedback affirms our efforts.

Regarding the rebate, we will continue to keep you updated on the process. Should you have any further questions or need additional assistance, please feel free to reach out.

Thank you once again for choosing iCare. We truly appreciate your trust and recommendation.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Heat pump installation

They installed a new heat pump AC for my house and it's running good, all the instructions are clear and the installation are running smoothly. We are strongly recommend this company to all my friends and families.

Approximate cost of services:
$6,500.00
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Company Response

Thank you so much for your kind words and positive feedback! We're delighted to hear that your new heat pump AC is running smoothly and that you found our installation instructions clear. It’s wonderful to know that you're satisfied with our service.

We truly appreciate your recommendation to your friends and family. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Very Good Service

The service was really good. The technician who install was knowledgeable and the LENNOX brand is really good. We got a furnace and aircon.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for sharing your positive experience with us! We're delighted to hear that our technician provided excellent service and that you're satisfied with your new LENNOX furnace and air conditioner. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new system!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ICare Home Comfort

ICare is an HVAC company comprised of industry veterans with a customer-focused culture that drives us to continuously improve and do the utmost for our customers. We always ask and listen so that we know best about your furnace and AC needs. With over a decade of HVAC experience, we know you want comfort without breaking the bank. From consultation to installation, and on every service call, ICare does it right, your home is in good hands with ICare Home Comfort Services.

Our clients may be presented with a zero down payment, high-efficiency furnace or AC installed fast + rebates depending on what we get them approved for. Call us anytime for a quick price quote and rebate eligibility. 25% discount while energy rebates are available up to $5,000 for AC, Furnace, HEPA, and Tankless Water Heater.

With the installation being key in this industry; all hired technicians have many years of experience in HVAC installation and good manners. The finished work will determine the quality.

We offer 7-day, 24-hour service calls. Without a long waiting line, we will answer your question and arrange your service as fast as we can.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Service & Installation: Furnace, Air Conditioner, Heat Pump, Water tank, Tankless Water Heater, Attic Insulation, Water Softener, RO Drinking System, Boiler, Duct Cleaning, Unit Heater, Air Handler, Fireplace, Floor Heating, Mini Splits, Carbon Filter, Ultraviolet Disinfection System, Ultra UV lights, HEPA, HRV, ERV, Humidifier, Dehumidifier, Media Air Cleaner, Thermostat, Make-Up Air Units, Packaged Systems (Rooftop Units)
SERVICES
Icare Home is a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. 24/7/365 Live Customer Service to ensure you get the support you need during an Emergency!
BRANDS
Lennox, York, Goodman, Daikin, Fujitsu, LG, Keeprite, Carrier, Kinghome, Gree, Mitsubishi, Bladex, MDV, Bosch, Rinnai, Rheem, Bradford white, GSW, John wood, Honeywell, Navien, Viessmann, Glow brand, Comfortstar, Ecobee, Nest, Aprilaire, Owens corning
SPECIALITIES
At Icare Home Comfort, we pride ourselves on delivering exceptional service and high-quality products. Our team of experienced professionals is dedicated to ensuring your home or business remains comfortable, energy-efficient, and safe. Contact us today to learn more about our services and how we can help you achieve optimal comfort and air quality.
WEBSITE
https://icarehomecomfort.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
86
PAYMENT METHOD
Cash,Cheque,EMT,Credit Card,Financial
LICENSES
G1 , G2, Air Cond & Refrigeration Mechanic 313A, 313D, ODP, TSSA
MEMBERSHIPS
BBB, WSIB, HRAI, TSSA, SAVEONENERGY, ENBRIDGE
LIABILITY INSURANCE
Yes
DIPLOMAS
Nate Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.