Insight Pest Canada

Pest & Animal Control
Burlington ON L4Z 1V9
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87%

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Reviews for Insight Pest Canada

Average customer rating:
8.6 10 (82 reviews)

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Private User
Private User
Private User reviews Port Robinson, ON
8/10

Service

Michael the service tech was very informative and helpful. He answered all my questions and went over and above all the other techs to address our issues.

Approximate cost of services:
$200.00
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Company Response

Thank you so much for taking the time out of your day to leave this lovely review of our technician, Michael! We are so happy to hear that Michael was able to answer any questions and worked hard to address your concerns. We appreciate your support and loyalty and would love to hear how we could turn that 8/10 into a 10/10; please do not hesitate to reach out to our office with any feedback on how we could make your experience even better. Thank you for choosing Insight and have a great day!

Private User
Private User
Private User reviews St. Catharines, ON
10/10

Insight Pest solution

Michael was very professional and showed me everything he did. Great service! H9ghly recommend this service.

Approximate cost of services:
$225.00
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Company Response

Good morning! Thank you so much for leaving this amazing review of our technician Michael! We are thrilled to hear that Michael provided you with a professional and knowledgeable service; his level of expertise is what we strive for here at Insight. Thank you so much for choosing and trusting us with your pest control needs!

Elizabeth in Toronto
Elizabeth in Toronto
1 review Etobicoke, ON
10/10

Pest control services

I have had Rasheed service my home the past few times and couldn't be more satisfied with his professionalism. Rasheed is knowledgeable and super friendly.
I do recommend Insight pest solutions for anyone with pest control needs. Only thing that is a negative is the automated booking system.

Approximate cost of services:
$200.00
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Company Response

Hello Elizabeth! Thank you so much for taking the time to leave this fantastic review of our technician Rasheed! We are so happy to hear that Rasheed has continued to provide you with exceptional service and will make sure this gets passed along to him. We appreciate your feedback about our automated booking system as we are a growing company and love to hear what we can improve. We appreciate your support and loyalty and are looking forward to seeing you again soon. Thank you so much for choosing Insight and have a great day!

Private User
Private User
Private User reviews Vancouver, BC
0/10

Shady

When the sales person came to the door, I made it explicitly clear that I only need services for ants that come late spring the end of the summer. I was told to buy a package they would accommodate this seasonal need. I took his word for it - silly me.

Fast forward to October, they try and schedule, I let them know I do not need a visit, there are no ants as discussed with sales guy and to come back in spring.

They refuse this request, customer service person ignores this and they show up.

Now it's November, they want to come again, I call and tell a different person I DO NOT NEED pest services in fall and winter and I've made this clear to 3 people now.

They refuse to reschedule appointments and instead of honouring the conversation I had with the sale person, they refer to contract and termination. I agree to pay for termination and hopefully never have to deal with this company again. Infuriating.

Instead of accommodating and retaining a customer for years to come, they insist on coming to service nothing, and threaten charges if they don't.

Good Riddance.

Approximate cost of services:
$600.00
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Company Response

Good morning, I'd like to thank you for taking the time to leave this review, as we are a growing company and love feedback. I do apologize that this was your experience with our company, we'd love to try and make it right. Please reach out to our office (855-489-3640) and ask to speak with the Branch Manager in your area. We apologize again for this experience and hope you have a lovely rest of your day.

Private User
Private User
Private User reviews Pickering, ON
10/10

Pest control

Very satisfied with the service. Josh was very knowledgeable, professional and nice. We were very happy with his work and would recommend him to other customers seeking pest services. He went above and beyond to ensure satisfaction.

Approximate cost of services:
$250.00
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Company Response

Good morning! Thank you so much for taking the time to leave this great review of our technician Josh, we will make sure we pass this along to him. We are so thrilled to hear that Josh provided you with a knowledgeable and professional service; his customer service is what we strive for here at Insight. We appreciate your support and loyalty and can't wait to see you at the next one. Thanks for choosing Insight and have a great day!

Margie
Margie
1 review Pickering, ON
10/10

Excellent Service!

Josh arrived right on time. He listened to my observations and concerns, and then walked with me around the house and yard and basement to evaluate.
He was very thorough and explained all the steps he was taking. He even did an excellent job of locating and plugging a gap under a step on the side porch - a gap that I had not noticed! Very thankful he caught that!

Approximate cost of services:
$77.55
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Company Response

Hi Margie! Thank you so much for taking the time to leave such a kind review of our technician Josh, we will make sure this gets passed on to him. We are thrilled to hear that Josh provided you with an exceptional service, his level of expertise and customer service is what we thrive for here at Insight. We appreciate your loyalty and support and look forward to seeing you at the next one!

Private User
Private User
Private User reviews Toronto, ON
8/10

Insight Visit

Insight Pest Solutions tech guys are always very good including the last site visit by Habibur. He was polite, pleasant to deal with and executed his site visit very efficiently.

Approximate cost of services:
$170.00
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Company Response

Hello! Thank you so much for this great review of our technician Habibur! We would love to turn that 8 star into a 10 star, so please do not hesitate to reach out to our office and let us know what we could do better to maximize your experience! We appreciate your support and loyalty and thank you for choosing Insight for your pest control needs.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Gary is God

Professional grouo
Do what they say
Say what they do
Gary explained every detail
Concerned about the pets
Thorough walk through

Approximate cost of services:
$100.00
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Company Response

Hello! Thank you so much for this amazing review of our technician, Gary! We are thrilled to hear he provided you with an exceptional service and we will make sure Gary sees this. Your review means a lot to our growing company and we thank you for your loyalty and support. Thank you for choosing Insight and have yourself a great day!

Ray
Ray
1 review Whitby, ON
10/10

Regular service

The technician was amazing.
Very helpful and knowledgeable.
Gave us a good walk through around the house and close up a couple of outside holes where mice could get in.

Approximate cost of services:
$225.00
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Mike
Mike
1 review Burlington, ON
10/10

SIMPLY GREAT SERVICE!

We've been using Insight for over a year now. They have been nothing short of excellent with their ongoing service. Follow ups are scheduled promptly. The results speak for themselves. I do want to make particular mention of Adrian Chamney. He's very knowledgeable and efficient and very personable. A great ambassador for the company.

Approximate cost of services:
$180.00
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Company Response

Hi Mike! Thank you for taking the time to leave this great review. Your review means so much to our growing company and to our technician Adrian. We will make sure this gets passed along to Adrian; his level of expertise and customer service are what we thrive for here at Insight. We appreciate your support and loyalty and cannot wait to service you again soon!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Insight Pest Canada

Insight Pest Control is a reliable, affordable, and effective pest control service.

We are licensed and insured, and we have been providing pest control services to Canadian residents since 2020.

Address: 3-845 Harrington crt. Burlington, ON, L7N 3P3.

Phone: 855-489-3640

CATEGORIES
Pest & Animal Control
SERVICES
ant control, wasp control, pest control, mice and rodent control, exclusionary work, dewebbing services, spider control, mosquito control,
SPECIALITIES
ants, wasps, mice, rats, spiders, mosquitos,
WEBSITE
https://insightpestcanada.com/
PAYMENT METHOD
Visa, Mastercard, Amex, Cash, Cheque
LICENSES
Structural Exterminator License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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