Insight Pest Canada

When the sales person came to the door, I made it explicitly clear that I only need services for ants that come late spring the end of the summer. I was told to buy a package they would accommodate this seasonal need. I took his word for it - silly me.

Fast forward to October, they try and schedule, I let them know I do not need a visit, there are no ants as discussed with sales guy and to come back in spring.

They refuse this request, customer service person ignores this and they show up.

Now it's November, they want to come again, I call and tell a different person I DO NOT NEED pest services in fall and winter and I've made this clear to 3 people now.

They refuse to reschedule appointments and instead of honouring the conversation I had with the sale person, they refer to contract and termination. I agree to pay for termination and hopefully never have to deal with this company again. Infuriating.

Instead of accommodating and retaining a customer for years to come, they insist on coming to service nothing, and threaten charges if they don't.

Good Riddance.

Very satisfied with the service. Josh was very knowledgeable, professional and nice. We were very happy with his work and would recommend him to other customers seeking pest services. He went above and beyond to ensure satisfaction.

Josh arrived right on time. He listened to my observations and concerns, and then walked with me around the house and yard and basement to evaluate.
He was very thorough and explained all the steps he was taking. He even did an excellent job of locating and plugging a gap under a step on the side porch - a gap that I had not noticed! Very thankful he caught that!

Insight Pest Solutions tech guys are always very good including the last site visit by Habibur. He was polite, pleasant to deal with and executed his site visit very efficiently.

Professional grouo
Do what they say
Say what they do
Gary explained every detail
Concerned about the pets
Thorough walk through

We've been using Insight for over a year now. They have been nothing short of excellent with their ongoing service. Follow ups are scheduled promptly. The results speak for themselves. I do want to make particular mention of Adrian Chamney. He's very knowledgeable and efficient and very personable. A great ambassador for the company.

We have had problems with ants, rats and stink bugs - but we have cats and dogs and were reluctant to use poisons. The scheduler and technicians worked with us to use safe natural products and deterants. We pay $260/3 months.

Mr. Gurpinder came promptly according to the schedule. He was nice, communicated clearly and did the job with details and efficiency.

Great service from Gary today. Very knowledgeable and efficient. We have a lot of trees and therefore get a lot of spiders, bugs and mice around the house. Need this service and nice to have someone like Gary take care of us.

Denesh did an excellent job for Pest Control for us today he knows his job very well. Hes the best advisor on Pest Control ever met. He sprayed the house inside out. Also gave me a lot of tips. Thank you, Dinesh.