Hired Hughes to disconnect and reconnect an air conditioner to allow the passage of a hot tub between houses. Difficult to coordinate hot tub movers and Hughes but Hughes remained flexible in terms of availability. They were to arrive at 11:30am disconnect and come back later to reconnect. At 12:15 Hughes arrived and said that he did not have the correct tool with him and would return shortly. By 2pm, he still had not arrived and I called to query. He was confused as to who I was... promised to be there in 40 minutes. Movers came and Hughes still had not returned. I called, texted and called again to no avail. Clearly the phone was turned off as it was going straight to voicemail. I pleaded via text as well to let me know what was going on. By 4pm, the movers left, without the tub and charged me. I lost the tub to another person and I had already paid over $2,200 for electrical plus the cost of the mover. Without a return call or even a text, Hughes just chose not to show up. I WOULD NEVER USE THIS COMPANY AND URGE YOU TO DO THE SAME.
- Approximate cost of services:
- $200.00