Ok but they could have done a better job
Imtiaz assisted us with some patchwork and added sockets in our house. While the overall quality of his work is acceptable, there were several aspects that left me feeling dissatisfied.
1. **Lack of Communication:** I had initially asked Imtiaz to purchase all the necessary materials, however, I forgot to inform him about the switches I had which I know its on me. But When I handed them to him, he simply accepted them without discussing it further. Later, I discovered that he had used the switches he bought instead of mine. If he had communicated with me about this, I could have asked him to use my switches, allowing me to return his to the store. Regrettably, this lack of communication has left me with unused switches that cannot be returned.
2. **Damage to Property:** During the process of moving my office desk to install a new socket, my speakers that worth over $400 was accidentally damaged. This incident was not communicated to me, and I only became aware of the damage after they had left. This situation is truly upsetting.
3. **Unresolved Issues:** I had two switches linked to the light switches I want to get it fixed. I had agreed that if fixing them proved difficult, Imtiaz could install new ones nearby. However, he did not even attempt to assess the situation and simply stated that it could not be fixed.
4. **Incomplete Tasks:** I had requested Imtiaz to complete two tasks in the garage: installing a cabinet and replacing a light switch. However , he did not replace the light switch as requested.
In addition to these concerns, Imtiaz did assist me with two additional tasks that were not initially included in the job list, which I genuinely appreciate. However, based on the overall experience, I would be hesitant to recommend him to others.
- Approximate cost of services:
- $1,000.00
- Company Response
Thank you so much