Hmp Home Inspections

We have used HMP Home Inspections several times now and have found Steven Pockett to be very professional, extremely thorough and very accurate in his inspections. We have hired him to inspect purchases and also when we were selling our homes. We wouldn't consider purchasing a property without his input. I would highly recomment HMP Home Inspections.

The owner of the company Steve was very Thorough when inspecting the house I was buying . The report he left with me help in many ways .
he found a few issues that in the long run saved me a few needed dollars.
He was very friendly and resourceful .

I highly recommend HMP. Steve is extremely professional and knowledgable. The report that was provided was very detailed and easy for us to understand.

Steve helped find many issues with our home and living situation, the most notable through an Infrared Camera to show us health hazards that weren't present to the naked eye. He showed us heat loss and mold that was hidden behind certain walls. This was alongside an in-depth top to bottom home inspection.

Overall the inspection was very thorough and detailed. We accompanied Steve during the inspection and he communicated what he was looking at and for what reasons. The inspection was very educational and informative, and we received a PDF of our home inspection with all of the details afterwards so we could remedy issues that Steve had found.

I continuously recommend Steve to colleagues who need a home inspection, and they are also very happy with the experience and information provided and HMP.

Steve did a home inspection for me & my wife recently he was very through and made sure we felt more than comfortable being our first home purchase. I thought he was very professional and would highly recommend using him again.

Thanks Steve

Tim & Laura Mckendry

When Steve walked me through the inspection he did point out issues and used the appropriate tools to make the inspection complete. Although there was one issue that was pointed out but not fully documented and potential issues that could occur.

At the house there is a gas fireplace and while looking at it he noticed a chunk was taken out of the glass plate. It was on the edge and nothing much was said afterwards. This winter we were getting maintenance done on it but nothing was done because once the gas person saw the break he said he could not go any further because the glass was compromised and if the fireplace was used the heating up and cooling down of the glass would create a crack and carbon monoxide would leak into the house.

I initially brought this up with HMP Inspections asking what are the steps needed to resolve this miss. That first email was not answered. After the glass was replaced I sent pictures and a copy of the bill. I then got a response where he is responsible to make sure things work and are sound. What I found odd was his report did mention some risks with some of the electrical which makes sense. What I am at odds is that the risks of leaking carbon monoxide was not. He recommended that I go to the previous owners to get them to flip the bill. If he put the risk in the report back then I would have gone to them or at the very least prepare my finances to get it done.

Yes buyer beware and I have no issue with paying for this. It is a pain and changed some other plans but it is not the end of the world. What burns me is what if I used the fireplace before the maintenance or not got a maintenance at all. My family would have been at risk. I would suggest more research on any home inspectors is needed.

My wife and I are very glad we met Steve from HMP, when he conducted our Home Inspection. We were/are first time homeowners and were a bit intimidated by what we didn't know when purchasing our first home. Steve took his time with us, not only to describe the pluses of our home (and the deficiencies, which he was spot on about) but also took some time with us to answer all our questions. Some of those questions I am sure were outside of the realm of the Home Inspection, but Steve answered them all. Thanks Steve. We have and will continue to recommend you to our friends.

When buying a house I was referenced to Steve who performed an inspection of the house in October 2009. He was polite and looked professional. In fact he spotted several minor issues with this 50-year old house (humidifier not working, range vent incorrect, insulation insufficient etc.) and took time to discuss the issues with us. So quite for a while I was happy with the inspection and my new house and prepared a long term plan for upgrades that were needed to bring the house to the current standards.

It came as a surprise for me when in the Spring of 2010, preparing for window replacement, somebody told me that there was a major problem with the roof. I could not believe it but an engineer’s inspection confirmed the shocking revelation: the roof had a significant sag and needed repairs. He told me that no immediate collapse was probable, but he recommended repairs to be completed within a couple of years and the sooner the better. The engineer got a structural drawings with a solution for me and I received a building permit for it.

Overall expense so far is about $1,000. As for the repair work itself, I’ve got quotes from four contractors ranging from about $11,000 to $21,000. This is a major blow for my budget.

I contacted Steve by email, expecting him to call me and admit that he had made a major mistake (once in a while everybody can have a bad day) and probably to compensate me at least for the inspection fee.

Steve chose to not to talk to me but to secretly visit my house again without any notice (he came in daytime when I was at work and my wife was also supposed to be at work but accidentally was sick at home and that’s why I know about this visit). After this visit he sent me email admitting that “roof has a minor sag” but claiming that he “performed a proper inspection” in October 2009.

The thing is that he never even mentioned the sag before (in the inspection form there was a special check box for sagging roof that was never checked) and this sag is not minor, at least for the engineer and the contractors gasping “Wow” when they first saw it.
So for me it looks like it was not a mistake on Steve’s side, this is apparently the proof of his INCOMPETENCE . He is able to find small things but he does not have enough knowledge to understand big issues.

Researching Internet (Sep 22, 2010), I’ve found Steve’s public profile on LinkedIn where he implies to be a Member of Ontario Association of Home Inspectors (OAHI) and a Member of the Brampton Real Estate Board (BREB). I made a request to OAHI and they responded that Steve was NOT a member of OAHI. Also I was not able to find his name in the list of BREB members on the website of the BREB. I assume that he might have held these positions in the past, but in my opinion, it’s NOT APPROPRIATE to lead the community and potential clients believe that the positions (that normally associated with high professional level) are current.

I would not have used his services if I knew this back in October 2009.

If you are looking for a home inspector, look no further. Steve was recommended to me by a friend and in turn I have passed Steves name along to another couple buying a house. A great learning experience, Steve is extremely personable and patient as he will walk around with you pointing out items you would never think about checking. You will not be disappointed! You will walk away with a large binder containing detailed notes explaining any deficiencies, tips and advice as well as great piece of mind knowing you are buying a home that has been thoroughly checked over. A very pleasant experience. Thanks Steve.