1 800 Rid Of It

After reading good reviews about this company, I decided to call them to help remove old furniture and other junk from a condo unit. The person on the phone was very courteous and he was able to book me a timely appointment to suit my schedule. On the day of the appointment, the two junk removal guys called me to tell me they would be arriving in 15 minutes, but they didn't arrive until 1 hour later, citing a delay at their previous location. However, they were still within the 2-hour window that was originally provided when the appointment was made. The junk removal itself was very quick, however I was a bit disappointed that they tried to hurry things along by using the public elevator to move a couch and mattress instead of waiting for the moving elevator that I had booked ahead of time. Security was watching on camera and warned me that I would forfeit my $500 deposit if they did it again. Overall, I found the price was reasonable. However, I would have appreciated if they had notified me at the time of booking that there would be an extra fee because moving the items from the condo unit required the use of an elevator.