This contractor was called in to find out why the furnace does not start. He came in time as promised, found out an issue with existing programmable thermostat, and replaced it without permission with a $25 non-programmable one, for which he over charge me $120 dollars in addition to his fee that was agreed on.
The next day he called to scold me for the poor review I gave him on HomeStars, justifying the overcharge by the fact Ithat I live in "a not so cheap neibourhood" !!??!! I will not and cannot recommend using this contractor services to any one.
- Approximate cost of services:
- $226.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?