We purchased doors for the front and back of the house; the doors were installed April 2014, only one person came to install the doors, I would have expected that it's at least a two person job. Within a week the brick mouldings came apart and were hanging away from the door frame with nails exposed. It took five months for the brick moulds to be fixed but whatever the installer did he caused the doors to be misaligned, there are now gaps in the doors. Another six months later a different installer came and we were told that the doors were not installed correctly, new parts will need to be order. TWENTY MONTHS after the doors were installed we are still waiting for the repairs to be done. Due to the substandard installation we now have water damage in the back doors, water was flooding into the house during an August 2015 rain storm.
POOR INSTALLATION AND SERVICE. STAY AWAY from Northview Windows & Doors.
- Approximate cost of services:
- $8,400.00
- Company Response
Dear customer, we apologize for the installation issues and we are glad to have an opportunity to resolve them to your satisfaction. Our service team is currently working to improve and fix the situation.
Please, feel free to contact us if you have any concerns.Regards,
Northview's Customer Service Team