The experience with scheduling was horrible. I called in late November to get an appointment and there were availabilities for the first week of December. Two days later and I am pushed out to December 23rd. This date was a gamble and I was put on the waiting list.
So for the discounted price, I am now waiting two freakin months! And now I'll be sitting around on my birthday for the site visit.
Wow ... this is AMAZING service. NOT!
I want to clarify that there is no existing provider so there is NO CANCELLATION THAT I AM WAITING FOR!!!
- Approximate cost of services:
- $0.00
- Company Response
We are sorry for any inconvenience. However existing providers normally require 30 days notice to cancel your existing service therefore we generally book conversions 3 weeks out. It is important to accommodate those customers who have absolutely no monitoring or protection first. If you called us in late November as stated above and were scheduled for December 23rd that falls in line with the 30 days notice required from your current provider. Should you have any questions please feel free to contact me directly, Mirella, Sales Manager 1-866-247-4999 Ext. 2235