Peter arrived on time, with the parts he thought he'd need based on my description and the short video I sent him complete with audio of the rubbing noise problem. He took the dryer apart and found that the parts weren't needed as there was a zipper jammed in the dryer. Only charges were for labour. There was a minor issue with my belt switch failing and he could only tell after he had reassembled and reinstalled the gas dryer. The machine wouldn't run and Peter just thought it through and said the switch must have failed in disassembly. He just said "these things happen" with a rueful grin, shook his head and proceeded to take the machine back out, apart, confirm and bypass the problem. He then reinstalled the dryer.
It works great.
Nice guy, knows what he's doing and does it well. Honest and professional. Someone with less ethics might have just gone ahead and installed the parts he'd brought especially for my dryer as we would not have known, but not Peter. He just explained what he'd done and the bill reflected time spent.
Peter is now our first call for appliance repair.
- Approximate cost of services:
- $250.00
- Company Response
Thank you so much for making time to write up such a great review!!
I truly appreciate your business and especially clients like yourself
Thank you again for your support!!!