Our GE washing machine wouldn't drain. Called Peter and described the problem and we arranged a time. He called a day before to say he had sourced a pump to bring if that was the problem, but it was more expensive than he expected. I appreciated the heads up and said he should come anyway.
He showed up on time, removed his shoes and came up to the 2nd floor where the washer was located. We hadn't discussed it being in a closet and with the dryer stacked on top, so initially we weren't sure if he could fix it without some more equipment.
He started working with what he could access, used wet vac and tools to suction out some of the stopped up materials and was able to get it cleared. He took the time to run several different cycles, had me bring up some vinegar to put in one cycle and made sure that the work he had done fixed the problem.
Very nice guy, knowledgeable and was able to fix our washer problem. He's been in the business for a long time, with his own company for a number of years and he seems very trust-worthy and competent. I took his cards and will definitely refer him to friends and use him again.
- Approximate cost of services:
- $180.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Jeffrey for making time to give us such great review!!!!!
I truly appreciate your time to rate us so highly
It was very nice to meet you and I look forward to working with you in the future
Thank you again for your support!!!