Multicity Moving No Longer In Business

I am not one to ever write negative reviews, but moves are expensive, and if I can help prevent anyone else from experiencing this, I want to do what I can.

This was the most unprofessional, frustrating moving experience ever...and I have moved over 12 times. I actually used this company once before and was more than very satisfied. They were professional, went the extra mile, and although it wasn't the most inexpensive move, I felt it was well worth it. Not the case this time!!

What makes this even more frustrating is that this was the most straightforward of all my moves. All my belongings were in a single storage locker, all coming to one destination. 70% of the move was boxes, which I simply asked them to place in the garage. There were a handful of pieces that went downstairs with the balance remaining on the main floor. In that very simple, 1 bedroom apartment move, there were damages done to 3 different doorframes, 2 different walls, our new hardwood floors and multiple damages to my antique table and rocking chair. Add to that, a broken brand new Cuisinart coffee machine and a lost pedestal table...never to be found. Add insult to injury, there was a large bin full of materials that arrived - not mine. After 5 attempts to have someone pick it up, I have decided to photograph it and post it online...perhaps the person who is missing it might appreciate the opportunity to pick it up.

I was asked to photograph all the damage, and send my report itemizing all the damage....which I did. After many weeks of back and forth, I was offered $50 in payment...that would not even replace the table...never mind the coffee maker and damage done to all the surfaces. And they still have not arranged for the pickup of the large container that was not mine...months later.

In an industry that is extremely competitive, I would advise you to tread very carefully if looking at this company. Although Leslie, the voice/face of the company was always helpful and professional...virtually everyone else was more than disappointing.