M And M Movers

Moving & Storage
Toronto ON M5A 2T2
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92%

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Reviews for M And M Movers

Average customer rating:
9 10 (198 reviews)

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Disgusted in Oakville
Disgusted in Oakville
1 review OAKVILLE, ON
0/10

Move

DO NOT HIRE THIS COMPANY! Brent is a good salesman. That's where all the "good" stops. Unbelievably bad move. When I complained, Brent became a psycopath towards me with threats and bizarre accusations that I am responsible for children dying all over the world. He began calling himself "Brent the Preacher". My move wasn't completed, and although I paid top dollar I never got back a cent in compensation. STAY VERY FAR AWAY FROM THIS MAN AND HIS COMPANY. His website is full of twisted truths. His movers aren't staff of M&M Moving - they're guys in a truck who called me a "f**ing woman". I cannot type enough bad things about M&M Moving and Brent.

Approximate cost of services:
$2,400.00
5 of 6 people found this review helpful.
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Company Response

This is a false claim, we moved this customer satisfactory, she tipped the movers. The movers were very polite to her at all times, they had no reason to be rude to her, no other reviews says this about the movers, she is trying to create trouble. I was not polite to her after she was very rude to me and her false statements, I believe making false statements on the internet should be a crime. There was a problem in moving her piano up 3 flights of stairs at her new house, she agreed to hire piano movers (I originally said we could do it, but it was too difficult)about 2 weeks later she called me and said she changed her mind and wanted me to pay for the piano movers. She also made it very clear she didn't care I am a preacher and doesn't care that over 20,000 children die every day due to lack of food and water. I gave her a guaranteed quote, and nothing was damaged. My web-site is mandmmovingsystems.ca for more info on my familys humanitarian work and my moving company Brent Routley (she also was under alot of stress because she moved on the day of closing and had to do everything in 1 day to save money)

Phil in Trussville
Phil in Trussville
1 review Trussville, AL
0/10

M&M Moving

The owner Brent is a thief, con man.
Do Not use this company, he doesn'e even own a truck it is all subcontracted out to anyone with a vehichle.
Good luck getting your deposit back, you won't.
He will take a deposit with no intention of moving you. After several months
of trying people give up. There is no office to go to, he workd from home
and has a unlisted address.
he doesn't pay his staff, rips everyone off!!!!

Approximate cost of services:
$300.00
2 of 3 people found this review helpful.
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Company Response

This is a false claim, I don't know for sure who this is. We do take deposits. I did offer to refund a customer several months ago their deposit even though they cancelled about 2 days before their move at month end, the customer went crazy when I said it takes 30 days. There is a reason I take deposits. Brent Routley mandmmovingsytems.ca

tjtool@msn.com
T. L.
3 reviews Brampton, ON

First Review

1/10

mover

We thought we did our homework, got a few quotes, asked the
right questions, and did not settle for the lowest quoted moving
company, inital meeting went very well with the owner of the
company. We gave $300 deposit, were reassured that a move on a
Sunday was not an issue, actually the extact words was PREFERRABLE,
long story short, moving day, 3 hrs late and no phone calls, we
make some calls and no one is answering the call finally 5 hrs
passes and another company shows up to move us wanting money up
front and in cash. All in all the new company was great fast
forward a week later when I finally get a hold of the owner of
M & M movers and he said he does not have to apologize, he was
a godly man and did not do moves on Sunday.

Approximate cost of services:
$1,000.00
2 of 3 people found this review helpful.
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Company Response

This was a mistake made by my office, the reservation got mixed up, we do moves on Sunday's on a regular basis. Based on the customer's reaction, we sent a crew and told the customer it was another mover, we feared not getting paid. The move went well with no problems , the customer states this in their "complaint". The customer was very unreasonable, they were NOT overcharged. Brent Routley ( and yes I am a preacher, mandmmovingsystems.ca)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about M And M Movers

We have 2 offices to serve the GTA ( Toronto and Mississauga, 416-440-4301 or 905-965-0212) We were ranked the top mover by the head office of Royal Lepage in 2003 and continue those same principles today! We have an A plus rating with the BBB and they contacted us to become ACCEDITED with them because of our great reputation.

CATEGORIES
Moving & Storage
WEBSITE
http://mandmmovingsystems.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
E-Transfer, Regular Cheque, Cash
LICENSES
Liability Insurance, Master Business License
MEMBERSHIPS
Accredited with BBB, A Plus Rating, No complaints in over 12 years
LIABILITY INSURANCE
Yes
DIPLOMAS
Ranked top mover by Head Office of Royal Lepage 2003-2004,over 20 movers. See web-site for Letter
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Liability Insurance provided
WRITTEN CONTRACT
Yes
WARRANTY TERMS
They Provide free replacement insurance and guaranteed maximum price!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.