Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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Howard from Thornhill
Howard from Thornhill
13 reviews Vaughan, ON
2/10

Air Conditioner Repair

We returned home on Friday to find our air conditioner not working. Our house was extremely hot. I called reliance ( I have a protection plan) and when I finally got through they advised they could attend on Monday?

I asked for q sooner appointment but was told Monday was the best they could do.

I was forced to called another company who came to my house
within 2 hours and fixed the problem in a jiffy.

For such a big company Reliance should have more staff working both in the office and on the road, especially during a heat wave.

When I tried to cancel the appointment I had to wait 1/2 hour on the phone to get through.

Very poor customer service.

Approximate cost of services:
$0.00
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Company Response

We are very sorry to hear about the experience and would like to investigate. Please contact me with more info at rmassingham@reliancecomfort.com. Thank you. ~ RM