Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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Martin in London
Martin in London
3 reviews London, ON
2/10

Moving home?

Moved to London after 2.5 years in St Thomas ON. I've had Water Heater rental for about 15 years with Reliance and their Heating/Cooling Repair & Maintenance for probably 10 years. I called them to let them know I was moving several weeks before the event. 2 days after getting in to our "new" home the humidex was around 43 degrees and the A/C stopped working. I called Reliance only to be told that I would have to wait 3 weeks for the "new" contract to kick in or I could pay full price for the job and they would send someone over straight away. Not Impressed at all... after 10 years of paying monthlies I'm suddenly left without coverage for 3 weeks!!! No-one told me about this 3 weeks "grace period" so, guess what, I'm going with another company.

Approximate cost of services:
$125.00
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Company Response

Hi Martin,

I'm so sorry for all of this and would like to look into this for you. You can reach me at pkirby@reliancecomfort.com

Thank you,

Penny