Called 1 888 customer service, waited on hold for over 30 min, forced to hear the home star boasting, so here I am; starting ringing expecting to speak to someone, but I get hung up on. Called a 2nd time, waited another 20 mins, same thing happens, hung up on again. Called a 3rd time, 15-20 mins later I hear the ringing and finally someone answers. I explain to them what was happening for the last hr trying to call in, she actually laughs at me!!!!!!!!!! How unprofessional, if you are not locked in with them for anything, dont bother doing business with this company we are all just pawns to them. They dont care about satisfying their customers.
- Approximate cost of services:
- $190.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello,
I am so sorry to hear about this and certainly would like to look into this for you. If you could please email me pkirby@reliancecomfort.com I can follow up.
Thank you,
Penny