Premiere Van Lines

Damaged goods and 1 lost item.
Reassured us that they did not use subcontracted crews or moving vehicles. Driver arrived with filthy hands, and a dirty, unmarked van(no company logo).Driver admitted that he was a subcontracted employee.Driver did not review Bill of Lading properly.
We were told by Premiere that our RVP 'insurance' had been waived,a change which we did not authorize or approve. We later discovered that their offices had erred.
Fortunately, we had a strong paper trail and Premiere eventually reimbursed us in part for our losses following a lengthy and stressful process. Overall, a very stressful experience from the get go. We reccomend that you check with the BBB, the Canadian Association of Movers (CAM) and the following website prior to signing any contract-if your questions are evaded, and your internal red flags are raised, walk away:
consumerbeware. msg.gov.on.ca.

Premier Van Lines handled moving furniture I purchased over the internet from Canada to Louisiana. I could not have asked for better customer service and handling of my furniture. I worried about getting the furniture through US customs, but the knowledgable staff guided me through the process, and that leg of the move went without a hitch. Then when the furniture arrived, Joe and Darren, who were very kind, capable, respectful and conscientious, moved my furniture as if it were the Mona Lisa itself. I cannot say enough praises for the manner in which they handled everthing. I have a mover for life! Thank you Premier.

We were pleased with the excellent service by Premiere Van Lines out of Mississauga, Ontario. From the sales rep Angela to the crew who patiently moved us. Thank You. We know it was a big job! The company is environmentally conscious and that is very important. They were not wasteful with packaging and much care was taken with our furnishings! Such confidence in a company and its people reduced the stress in our lives that day!!

Moved from apartment to a condo townhouse. They were fast, efficient and friendly very punctual, experts in packing, moving, stacking furniture. Friendly, respectful to our belongings. It was reasonably priced. I am happy with the service.