Reviews

10/10

Needed for cleaning fan coils, bathroom exhaust fans and rooms ducts. Quote was provided and service was quick and efficient. Would recommend to others. Very impressed.

Approximate cost of services:
$450.00
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Company Response

Thank you BJ so much for taking the time to share your Air Duct Cleaning experience with us! We’re happy to have hit the mark for you. We look forward to servicing you again in the future!

Adel Majd & The Air Force Duct Cleaning Team

10/10

Shawn provided a free carpet installation quote. Quote included removal of old carpet and cleaning up. They were clear and transparent in their quote. I wasn't sure which carpet to choose and Shawn patiently answered all my questions and addressed my concerns- he is very knowledgeable. Shawn and his team did an absolute stellar job on the day. Very professional and punctual. They got rid of the old carpet and vacuumed the whole area. From quote to completion I had no complaints. I'm a very satisfied customer and I would not hesitate in recommending their service.

Approximate cost of services:
$2,300.00
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Company Response

On behalf of us all at Father and Sons Flooring LTD, we appreciate the kind words Bobby! Every interaction was pleasant and we are truly lucky to have such awesome clients as yourself. Thank you for taking the time to review us and sharing your carpeting experience! Stay safe and healthy!

2/10

Hi, received an email confirmation (approx 2 weeks before appointment) saying their arrival window to do the job would be from 10am-12 (screenshot attached) . On the day we waited until well after 12 and then called them. We got no response. Then they responded saying the cleaners were late from their previous job and they would arriving soon and be done by 2.30 or 3pm -this meant an approximate 5 hr window vs a 2 hr window. Once cleaning was complete and they had left we noticed that the area under the kitchen sink had not been completed (see photo). We had already paid for a deep clean so couldn't do much. I don't recommend this company if you value your time and money.

Approximate cost of services:
$266.00
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Company Response

Thank you for sharing your feedback.

We always aim to arrive within arrival windows, however these days with our staff completing their covid vaccines and immunizations sometimes this has affected schedules. For this we apologize as we completely understand that delays are very inconvenient and we do value your time.

We did provide a great service with a good end result. Under the sink or inside any cabinets/ drawers is not included in any of our packages other than the moving cleaning package which is only for empty and vacant units.

We again apologize for your poor experience and already have had our quality control and scheduling teams review to learn from this.

Should you wish to discuss further with a member of our mgmt team, please feel free to give us a call or send an email to setup a convenient time for you.

10/10

I live in a condo and I had a leaky kitchen pipe. Valentin was very professional. It was a little on the pricey side considering i don't live in a house but the work was great and i would use him again.

Approximate cost of services:
$316.40
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9/10

Mark came over to see my place and give me a quote, he advised on the different types and showed me samples. His price was competitive and he suggested ways I could save money. I asked for a date which was very close and he was able to deliver. Carpet installer was very professional and courteous and I was very impressed by the final look. Definitely going to these again again for my house. Thanks Mark - appreciate your guidance and hope to do business with you again. To future customers, contact these guys before you decide..you have nothing to lose and everything to gain. Good Luck

Approximate cost of services:
$1,100.00
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Company Response

Hi Booby,
We do know how stressful it could be as a landlord. I hope that our service have removed some of the stress by renovating your investment property. We do take pride of suggesting you with the right product. Our focus is to ensure to fulfill your needs. Sometimes; like in your case. The right product can be the most inexpensive one that we carry. Best Regards,