EB in Toronto

I cannot recall exactly what we were charged and they never sent an invoice as they said they would. What I do remember is that when I checked the what an igniter installed should cost I saw that they had charged a inordinate amount. The fact that they overcharged and failed to send an invoice puts this company in the bad bad bad books.

Buying a furnace is extremely difficult especially in the middle of the winter when you are not in the city where the furnace needs changing. Who the hell knows what furnace to buy? I had been completely ripped off for a new igniter by another HVAC company and i was very untrusting. Somehow I ended up calling this company. The only review I found wasn't that great but I decided to go with the company anyways and things worked out. THey were very accommodating and got the job done for a price which seems to be the going rate or a bit less. I did check the cost of the furnace on the internet and there is still a considerable markup but it was going to be the same thing with other companies. The cost of the first visit on a stat holiday was deducted and they installed a humidifier. They did not explain properly the thermostat thing. I may have to install it myself and install a third wire to get the full benefit of the furnace but apart from that I was satisfied with the work. (They did offer to install a new thermostat and it was me who declined).