I cannot recall exactly what we were charged and they never sent an invoice as they said they would.
What I do remember is that when I checked the what an igniter installed should cost I saw that they had charged a inordinate amount.
The fact that they overcharged and failed to send an invoice puts this company in the bad bad bad books.
- Approximate cost of services:
- $400.00
- Company Response
We are sorry to hear that you are dissatisfied with our service; however, the cost we provide for the igniter (as with any part) is a fixed cost that reflects the cost given to us from our suppliers plus our labor. As for the invoicing, during the busy season we can get an extraordinary volume of calls...unfortunately, the invoicing may take a little longer than usual – we apologize for that and appreciate your feedback.
Thank you,
Nicole