Reviews

8/10

Primex wired in a lot of lights in my house for a very reasonable price. I have one of those condos where the developer doesn't bother to put overhead lighting in every room. Primex fixed that for me. They also did some other non-lighting related work, just because I asked them to - like hanging shelves and installing a bathroom cabinet on the wall. However when I had a problem with one of their installations they tried to charge me for a service call. This resulted in a falling out between them and I, which is a shame because they did good work to begin with. I'd recommend Primex to anyone who wants to get a lot of electrical work done quickly and for a good price.

Approximate cost of services:
$1,500.00
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2/10

Direct Energy has been avoiding replacing my water heater for about 8 months now. They keep sending out reps to do minor patch-style repairs to it, and I keep having problems. Occasionally they will blame the problem on bad plumbing in the house. I hired a plumber to take a look at the problem and after an hour at the house and a $200 bill he determined that it was really Direct Energy's problem. I also hate the fact that they use a 4 hour window in order to do their repairs - they should be able to offer a window that is half that long. I hope Direct Energy can get its act together because to my knowledge I don't have an alternative water heater supplier.

Approximate cost of services:
$31.99
2 of 2 people found this review helpful.
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Company Response

Michael - I'm so sorry to hear of your experience. If you'd like me to have someone look into this further for you please email me at: CanadaHomeServices@directenergy.com and I'll be glad to help. - Amy.