Reviews

7/10

Sterling homes designed houses in good quality and in a reasonable price. We bought our first home from this builder back in Dec 2017 and we are satisfied with our house. One concern we faced is the possession date for the home. If the work in the house is not finished upto the standard, then Sterling shouldn't push anyone to get the keys for the home. There are number of items which we observed during our one year stay in this house. It was fixed now, but it takes good chunk of our time to get it done. It is stressful for home owner to deal with these things later on. However, we are very satisfied with our customer service manager (Randy Hansen) and technician (Larry Senych) as they speed up the process for the things to get it fixed.

Approximate cost of services:
$350,000.00
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Company Response

Vijay, thank you so much for sharing your experience! We are definitely working at always improving our internal processes to ensure homes are in the best shape they can be for possession, and appreciate your feedback as such. We are very glad Larry and Randy were able to help you out with the concerns you had. Please let us know if you need anything else moving forward!