Reviews

10/10

My wife loves the windows and can't stop commenting aren't I glad we got them. I'm very particular and am still content. The windows screens snag a bit going through one side to another at the center and you need to remember to lock the screen on the one side you are pulling through to. Other than those annoyances, they are great. We've never really opened the windows in the family room before because just not practical. Now they are.

Approximate cost of services:
$6,000.00
Was this review helpful?
10/10

From quote to installation and cleanup, entire process smooth, well handled even in light of site complications. Not cheapest quote nor most expensive. Very pleased. Entire team to be complemented. Quote process - all questions handled. Told up front multiple bids being entertained. No concerns. Didn't play typical bashing competition game others engaged in. Repeatedly asked if questions, any issues, etc. Installers great. Visually, very well done, installation looks very professional. Cleaned up after install daily. Runner carpets to keep floors and house clean. Not phased by our dog being constantly under foot and curious about process. Would recommend to anyone looking to use them.

Approximate cost of services:
$12,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Dave,

We are thrilled that you and your dog were pleased with your customer experience. Improving the quality of life for all creatures in the home is our purpose, and we want to do that by providing the best customer care possible. Our AtlasCare team from customer care to the installers, work hard to earn your trust.

When you invite us into your home, you are trusting us, and we take that very seriously. Rolling out the red carpet is one of the ways we keep that trust. Our red carpet, which starts from the truck, and ends at your unit, protects your floor from damage. Our installers also wear protective booties to prevent dirt from being tracked in. At the end of the job, the team cleans up their work area and discards all debris. The home is left better than we found it.

Please visit our Facebook page and keep in touch with us!

10/10

Sales guys outstanding. I'm a cautious buyer and research everything to death. Having had a Napolean before, falling apart at 12 years old, they advised me contact customer service at Napolean before my purchase. All said and done, between home show savings and Napolean credits, saved about 600. Highly recommend.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thanks again for the positive response. Our team really appreciates your comments.

Gary

10/10

Amazing product. Best "addition" to the house we did. It sipmly works. Cools the house. Out of sight when not used. 1 problem in 6 years and fixed immediately by the company. Couldn't ask for better product or service.

Approximate cost of services:
$1,000.00
Was this review helpful?