Jennifer in Edmonton

Refused to clean up mess "we're not a cleaning company...there was urine on the floor too that's not our problem". He told us that we didn't have paper towel laid down but there was a roll in there for use. See if services provided last. Not impressed with customer service or price for service. They said they'd be here before 1am and came exactly at or just after. Might've been upset due to hours worked but then don't offer 24/7 service.

Was happy with the service and instal. They showed up when they were supposed to and because of wind finished up what they could and let us know they would be back the next day to finished. They cleaned up well and even when they had to shut down for the day they were tidy about it.

we had to replace part of our pipe to instal our new toilet and when calling about pricing they could only tell us that they charge an $80 dispatch fee and couldn't quote without someone coming over and charging that. We did have someone go above and beyond to find out pricing for us which was appreciated. The instal guys took quite some time do complete job but since it wasn't per hour didn't bother us as much on the wallet in that respect just effected being able to go to work. They did a poor caulking job around the toilet and I don't think that was supposed to be done as we've been told it catches bacteria.