Martin S in Thornhill

This is an overdue review for John and his company. We had them renovate both our backyard and front of the house in late summer 2018. John was very accommodating and had very good ideas which he totally delivered on. The front asphalt driveway and front entrance way and steps were replaced with Rialto Villanova pavers and dark grey granite steps and granite pavers for the front door area and darker pavers for borders as contrast. The back was replaced with the same color Rialto 50 pavers. New lawn was then laid at the front and back and they coordinated working with our sprinkler company to install a new sprinkler system. They were incredibly efficient, professional, punctual, and communication was excellent. They had an excellent crew and all the big equipment to get it done. They removed trees we requested which we replaced with our regular landscaper after. The final product was amazing and they really levelled out everything well, and delivered in all respects. What has been most impressive is their after sales. They provided a 5 year warranty on their work and we had them out for minor repairs of some of the pavers moving or mortar needing replacement in both 2020 and just recently now in 2022 following the movement from settling and extreme weather changes. John respond quickly both times and we were on their warranty repairs list soon after, and on both occasions had knowledgeable and experienced workers come out within a week. There was no haggling, questions and completed the repairs to satisfaction in as long as it took to repair and went above and beyond at absolutely n/c. The repair workers left their direct number in case we needed to get hold of them for any reason after again. It is extremely rare to get this level of service and truly follow up on a warranty provided, even more so post Covid when it seems that service often comes at high price and then too busy to really do good work or bother to follow up. This was not the case with AHS. We couldnt be happier that we chose John and AHS.

In August 2018, we had work done by The Three Little Pigs on the front facade of our house. Dave, the owner, is very knowledgeable and very particular about the standard of work his masons do, which was great to see as we were very particular about our vision for the project. We did have some communication issues along the way and at times there were heated exchanges. However, Dave stands behind the high quality of his workmanship and his warranty, and when we called him in to fix something, he was there without an issue. Dave worked closely with us and went the extra mile to help us achieve the look we wanted for the renovation, and we are extremely pleased with the finished product. Even though I have given a 5 star rating, and would happily refer them, some anxiety inducing moments caused by challenging communication is not for the feint of heart. However the upside and final outcome of this was an excellent job. Dave’s vast experience in the masonry business has allowed us to enjoy the view every time we come home.