Reviews

0/10

Just a word of caution for anyone researching a condo built by urban pep. The construction is substandard and there is no service to fix anything. We've had wall-mounted finishes / furnishings fall off the wall they could've potentially injured somebody but grateful did not. Systems like air conditioning and electrical are either breaking down constantly or not installed properly. I realize that there are some people who have not had the same negative experience as I have but I feel like I need to warn people against a very slick operation who isn't interested in customer service but only interested in selling units.

Approximate cost of services:
$1,000,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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10/10

made quick assessment gave great advice on how to fix it ourselves and offered to help when we need it. In the end we'll hopefully save money by taking their good advice.

Approximate cost of services:
$2,000.00
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Company Response

Hi Jacqueline in Cabbage Town - It was our pleasure to be able to assist you and offer you money saving tips. It is our goal to build sustaining relationships with our clients. Thank you for your kind words. From the Team @ Water Works Plumbing and Drains Inc.