Reviews

7/10

Situ started on a great foot Fantastic price, good project manager, I was happy about the company I was hiring - professional. A very detailed contract followed, with a walk through so everything was understood - perfect I’ll jump to the end first - the work that was done in the end, was very good, the workmanship, the quality of product used etc, fantastic everything, no complaints there - if the review was based on contract and end job only I would give 4.5 stars Where things could be better. There were a few instances where I had to ask twice if a certain paint job was finished as it looked very poorly done (streaky, missed corners), half was not completed on purpose (so that they complete when job was finished makes sense, the other kitchen ceilings for example - were simply not done properly the first 3 times) However, I must say a good thing about the company, they did a good job in fixing issues or anything that was missed Finally messy! So messy. They did put up plastic so the upstairs of my house was protected but so messy and no cleanup after the day was done. I have used other contractors before and at the end of each day they would put their tools away, sweep up, and leave the place in decent shape. With Situ. Tools were left everywhere, plugged in, paint drippings on my newly installed floor, plaster splatter everywhere after my floor was installed (both tile and laminate) - inside my new sink (which I still can't get out), on my new counter top...everywhere you can think. In the end, it was swept clean, but I spent a good amount of tie, scrapping paint drippings and taking off plaster makes from the floors. Finally, after my job was done, drywall, broken wood, paint, tools, buckets, piles of baseboard - all left in my garage. After 3 weeks, I had to make a call for them to come pick it up. So, to summarize, YES I would use them again, YES I would recommend them (I already did have them give me another quote for my parents so that should speak to the quality of work and trust I do have) Better monitoring and setting cleanliness expectations is required from the get go.

Approximate cost of services:
$15,000.00
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8/10

These guys did a great job. Laid down cloth and took of their shoes, very professional, curious and did a great walkthrough of the job. They physically showed me the return air ducts, and also provided before and after photos, I would recommend for sure based on the work they did However, and this is partly my fault, you need to understand your quote. Over the phone I asked for an all inclusive quote as I did a renovation, when they got here it was a slightly different story that cost me an additional $150+ tax I didn't' know as a customer that the ducks going to the AC unit aren't considered as part of the original quote so it was an additional $89, then, the inside of the furnace as well, not covered in the original quote - $69 I had let them know I did a renovation, and the idea of having to clean my furnace never came up which is odd. Anyhow, the job was great, I likely had to do a better job on knowing what I was getting.

Approximate cost of services:
$415.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for your Review .....We appreciate your business and the effort to share your positive feedback and in regards for extra service furnace and A/C coil cleaning are always separated from duct cleaning that's why we always send confirmation massage to every individual customer that what service you are getting in duct cleaning and we already explain extra services on our website and most of the time it difficult to say you require furnace cleaning because without proper inspection no one can judge the inside condition of furnace... Thanks again for your positive feedback and suggestion for us..

10/10

Tony and his team were awesome. It was a long day, and they just kept going until the job was done. Jammed as much of my stuff as humanly possible into the truck not to have to make more trips. Nice guys, professional as well, wrapped all my stuff with care. You just can't go wrong. Before I got the invoice, I was waiting for the shoe to drop to be honest, but it didn't happen, honest, trustworthy and a super nice guy. Use this moving company, you just won't go wrong.

Approximate cost of services:
$900.00
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Company Response

It was great helping you to move enjoy your new home.
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