Reviews

10/10

I recently moved into a bungalow with 7 large basement windows and 2 large main floor windows in the back of our house and I was concerned about how to secure these windows. I had other security concerns that I was unsure how to address. I contacted Pre-Lock based on the helpful reviews and I was very pleased with this company from start to finish. Brian Gold came to assess my home and he took the time to evaluate several alternatives. I found Brian to be kind and knowledgeable. Of course, I knew he wanted to make a sale but I never felt he was pushing me into buying Pre-Lock products or buying more than I could afford. I was not sure how the bars would look and so I told Brian I just wanted them for 3 of the 7 windows and he was fine with that. After the home consultation, Brian readily responded to my queries for information. When the installers came, they were clean and took care not to track in dirt into my home. More importantly, the installers were obviously experienced and knew what they were doing. I was impressed that Brian Gold showed up on the installation date to make sure everything was going smoothly. The basement window bars looked nicer than I had anticipated so told Brian that I wanted to put them on the remaining 4 windows. Brian called Pre-Lock and arranged to pick them up and deliver them to my house so that it could all be installed at the same time. I was also pleased with the laminate product that was applied to my windows. Brian assured me that it would be clear and it is. I cannot tell it is there. The installers took all the boxes etc with them and cleaned up after themselves. After all was done, Brian followed up to see if I was satisfied. I told him I could not figure out how the locking mechanism worked on the basement windows (despite having been shown by the installer). Pre-Lock sent a technician to my house the next day to show me how the lock worked. I plan to use Pre-Lock again to install a high security lock on a new door that I have ordered. Brian advised me on the type of door hardware to buy that could be changed to a high security lock and his advise helped me avoid a costly mistake as I did not know that only certain door hardware can accept being changed to accommodate a high security lock. I feel that my home is more secure and I feel safer and better protected. I am very happy and I highly recommend Pre-Lock.

Approximate cost of services:
$2,000.00
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Company Response

Thanks so much for your great review. I will let Brian know about the great review you left him

10/10

I am having a 50 year old bungalow renovated and my contractor advised me to get the ducts cleaned before the dry wall goes up. He said it has to be done TODAY. I called several of the top rated companies on Home Stars, including Dave's. Luckily, for me, Dave's was able to accommodate my request and got a crew in that same afternoon. The two man crew was excellent. They were hard working and thorough. My contractor watched them carefully and he was impressed with their work. Dave had advised me that most people have their ducts cleaned after all the construction is done. I appreciated Dave's efforts to save me money but I have asthma and wanted to make sure the ducts were fully cleaned at a point that they could be best accessed. I would rather pay twice as clean air is vital to me. It appears that these ducts had never been cleaned in 50 years and they needed a lot of thorough attention. Dave suggested that we have the drywallers put in some access panels in the basement for future access for duct cleaning, which we will do. Dave's prices were fair. I like that they have their prices listed on their web site. I will definitely be calling Dave's Duct Cleaning when I need to have the ducts cleaned.

Approximate cost of services:
$300.00
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Company Response

Hi Susan - Thank you for the positive feedback! It's not everyday we're able to accommodate same day service, but I'm glad we were able to help. We're extremely pleased when homeowners notice the effort that is required to clean your hvac system properly. Not all duct cleaners are created equal and it's important that homeowners understand the difference between quality workmanship and fly-by-nighters. We're extremely proud of what we do and we're happy that it shows. When your reno is complete, we look forward to serving you and your home again. And you can rest assured that once we perform our service, you shouldn't have to worry about having us back in again for at least 5-7 years (provided you do not have any more renos or own pets). If you're serious about maintaining the purity of your air, please call me to discuss about how we can help introduce HEPA filtration into your home. Thanks! Dave's Duct Cleaning (www.davesducts.com)

10/10

We decided to upgrade our builder's laminate counter top to a quartz counter top to make our house more attractive to potential buyers. Violetta advised us that in our neighborhood granite would be a better choice. We were able to choose the granite slab. The price and installation and customer service were excellent. The result was fabulous! We have now bought a new house and are back at Marble Treasures to choose a quartz counter top for our new home. Again, Violetta is being very helpful and we are benefiting from her suggestions.

Approximate cost of services:
$1,200.00
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Company Response

Hi Susan,
Welcome back. Thank you very much for a feedback. It was great pleasure working with you and I am glad we starting other project for new home. Just want to confirm Sale Promoting for quartz that you like. Sale Promotion will start this weekend and will continue next weekend as well.
Thank you very much once again,
Violetta