Basement Window Security and Window Lamination
I recently moved into a bungalow with 7 large basement windows and 2 large main floor windows in the back of our house and I was concerned about how to secure these windows. I had other security concerns that I was unsure how to address. I contacted Pre-Lock based on the helpful reviews and I was very pleased with this company from start to finish. Brian Gold came to assess my home and he took the time to evaluate several alternatives. I found Brian to be kind and knowledgeable. Of course, I knew he wanted to make a sale but I never felt he was pushing me into buying Pre-Lock products or buying more than I could afford. I was not sure how the bars would look and so I told Brian I just wanted them for 3 of the 7 windows and he was fine with that. After the home consultation, Brian readily responded to my queries for information. When the installers came, they were clean and took care not to track in dirt into my home. More importantly, the installers were obviously experienced and knew what they were doing. I was impressed that Brian Gold showed up on the installation date to make sure everything was going smoothly. The basement window bars looked nicer than I had anticipated so told Brian that I wanted to put them on the remaining 4 windows. Brian called Pre-Lock and arranged to pick them up and deliver them to my house so that it could all be installed at the same time. I was also pleased with the laminate product that was applied to my windows. Brian assured me that it would be clear and it is. I cannot tell it is there. The installers took all the boxes etc with them and cleaned up after themselves. After all was done, Brian followed up to see if I was satisfied. I told him I could not figure out how the locking mechanism worked on the basement windows (despite having been shown by the installer). Pre-Lock sent a technician to my house the next day to show me how the lock worked. I plan to use Pre-Lock again to install a high security lock on a new door that I have ordered. Brian advised me on the type of door hardware to buy that could be changed to a high security lock and his advise helped me avoid a costly mistake as I did not know that only certain door hardware can accept being changed to accommodate a high security lock. I feel that my home is more secure and I feel safer and better protected. I am very happy and I highly recommend Pre-Lock.
- Approximate cost of services:
- $2,000.00
- Company Response
Thanks so much for your great review. I will let Brian know about the great review you left him