Had water in my basement. Terry promptly responded to my call and came over within 24 hours to assess the situation. Terry and his crew installed back water pumps and did a great job. Most important is the customer service I received. I find Terry to be very professional, knowledgeable, courteous and always returns calls in a timely manner. He is very hard working and customer focused. It was a pleasure dealing with him.
- Approximate cost of services:
- $4,000.00
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- Company Response
Dear Karen,
Thank you kindly for taking the time and writing such a great review for us. We truly appreciate the kind words and value the trust you put into us.Yours Truly - Direct Waterproofing Team