Ken in Toronto

I have been a customer of Home Water for years. While I understand out city water is safe, the home water filter removes the chemical taste that I find off putting. I called for service as I was not able to unscrew the canister to replace the pre-filter. This has occurred twice before and results in a technician visiting out home. This time the service representative suggested replacing the system with an up to date system where the pre-filter change is much easier. As an added bonus the monthly cost would fall by 34%, further for the initial 6 months the lower monthly price would be reduce by 50%. Representing a much needed savings.