RCB, Cumberland

We asked total fence to design a backyard deck for us and gave them creative control. Glenn did an outstanding job on his design and we get compliments on our deck on a daily basis. However, the install fo the deck was not as pleasent. The crew showed up late, didn't work full days and at one point our job got held off for a day as they had another job they deemed more important. After the deck was completed there were many defects that needed to be fixed, such as loose railings and steps. It took over two months to get these fixes. However, at the end of the job, after everything was fixed, Total Fence admitted that they lacked the proper customer service on this job and gave us a discount to make up for all the hassels. At the end of the day, I am happy with my deck and the price I paid and would recommend them to people who want a backyard deck and need some help with the designing of it.

Mat and Greg were very friendly and professional. They installed my new furnace quickly and neatly. I am very happy with the customer service I received as they explained to me the right furnace I needed for my home, and why. Plus their prices were much more reasonable then the major competitors but the product and service was outstanding. I would recommend them to anyone in need of any HVAC services.